Dropbox

As I previously said, since I am in the AEC Industry, Dropbox has been widely used. I have used it as a Graduate Student to coordinate the job with my teammates in different courses, and I have used it for my internship and thesis research to update my colleagues. In both these experiences, with similar yet different directions, the scope was the same and was satisfied equally. Except for some cases, it proved to be very useful. I tested the project with eight people involved, many working parallelly, and I found the overall experience successful. It is suited for sharing information and knowledge in any industry, not just AEC.

Incentivized

• Syncing files
• Versatile folder control of what is available online vs offline
• Ability to control the bandwidth to suit isolated locations and hotels
• Simple shared link creation for sharing files or folders
• Ability to use when offline and sync changes when connection is available
• Robust admin section allowing vast control and observation of activities from all users
• Simple review of deleted files for assurance

Incentivized

• In my opinion the website is hard to use.
• Instant syncing: I have to go back and forth to get the green check in the desktop app.
• Have a way to open the Dropbox file by default as an Excel on the web instead of an uneditable Dropbox version of the Excel page first.

Incentivized

Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.

Incentivized

[Its] functionality and usability are very good, however[,] on every computer that I have ever installed the app on, Dropbox assumes I want it to update the files every time I start the system up. That's not always true, but the app assumes it is. I can switch that function off, but I would rather that function default to "Off" and then I can decide to turn it on as needed.

Incentivized

Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.

Incentivized

It has not been necessary to go to customer support lately, since everything works perfectly. However, I must add that at the beginning when I started using Dropbox, and I had any doubts about how it worked, customer support was always attentive and found the best solutions effectively.

I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!

Incentivized

I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.

GOOGLE has no customer service, although it's the most convenient. Because I purchased from a 3rd party (my company account) it won't allow me to upgrade which is the only reason I was seeking out a third party. I do enjoy how easy it is to transfer large files.

Incentivized

• Positive - ability to share and save 1000's of event photos from past events.
• Negative - unable to revert updated/edited images.
• Negative - doesn't notify me if file I upload has any issues or not.
• Positive - ability to create large-size Dropbox folders and share directly with multiple team members.

Incentivized