Dropbox

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dropbox
Score 8.3 out of 10
N/A
Dropbox is a cloud storage solution, equipped with features that help users to save time, improve productivity, and collaborate with others. Users can edit PDFs, share videos, sign documents, and collaborate with stakeholders without leaving Dropbox.
$9.99
per month
Pricing
Dropbox
Editions & Modules
Plus
$9.99
per month
Essentials
$18
per month
Business
$20
per month per user
Business Plus
$26
per month per user
Basic
Free
Offerings
Pricing Offerings
Dropbox
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
Community Pulse
Dropbox
Considered Both Products
Dropbox
Chose Dropbox
I have not used a similar tool to compare against
Chose Dropbox
Dropbox allows for instant sharing of documents, where as documents in Google Drive need to be shared individually. I do feel that Google Drive is more reliable in that it saves automatically at times when Dropbox seems to create conflicting copies. I feel that Google Drive is …
Chose Dropbox
Dropbox offers document storage and collaborative features that DocuSign doesn't. While they're pretty similar use cases, it'd be nice to have a tool that can do both -- but you need something like Dropbox for easy collaboration and secure/private document storage. It's a great …
Chose Dropbox
I like that Dropbox can be used for different file types and I do think the interface is easier to use.
Chose Dropbox
Dropbox works better for our needs because we use a lot of Microsoft Office software for files. Google Drive does not have the functionality we need when working collaboratively in a PowerPoint file for example. Dropbox allows our files to sync & update in real time and also …
Chose Dropbox
- its a different experience in using Dropbox.
- the different types of files for images and videos are important to be previewed. Dropbox handles previewing a variety of files well as opposed to having to download files and previewing them on your desktop which wastes time …
Chose Dropbox
Dropbox is easier and less complicated to integrate into local systems. OneDrive and Google Drive can feel isolating to those who are not Microsoft or Google users...but Dropbox feels accessible for all.
Chose Dropbox
Dropbox is leaps and bounds better than Box. At my previous company, we exclusively used Box and we would deal with versionitis, loosing files and loosing work. It was frustrating to the point where I would download files to my laptop locally which was a no-no. With Dropbox, I …
Chose Dropbox
Easier to create / update docs & more flexibility in sharing capabilities.
Chose Dropbox
Irrespective of the quality you receive the asset in, the playback on Dropbox is faster compared to other platforms.
Chose Dropbox
Dropbox seems to work just better overall than the other products out there plus it is what I am used to. Our personal plan for my business is also cheaper than the plans I would quoted for Google Drive and others. It makes organizing everything a breeze and you can find …
Chose Dropbox
I prefer Google Drive over Dropbox because the interface just seems simpler to me. It's easier to identify shared folders you're part of. Every folder has a different image so it's helpful in differentiating where you are in the platform. Especially when you have a lot of file. …
Chose Dropbox
Dropbox provided good value for reasonable capability
Chose Dropbox
Well known and widely-used with partners, so it makes it easy to integrate and onboard external partnerships. Learning curve is low, and most are already familiar with Dropbox and how to use it.
Chose Dropbox
It sits in the middle of these two. iCloud is expensive and hard if you are not on an IOS device and google is a bit the same but on an android front. Dropbox is a bit more agnostic on this front.
Chose Dropbox
It integrates seamlessly and people tend to have experience with it.
Chose Dropbox
OneDrive has lots of syncing issues which Dropbox doesn't but the access control is very fine in OneDrive/Sharepoint, unlike Dropbox which is room for improvement.
Chose Dropbox
It is much easier to use and faster, with better permissions control, a more user-friendly interface, the best mobile app, and search functionality.
Chose Dropbox
Google Drive is much too lose with the interface and can be overwhelming when it ties into emails and other additions.
Chose Dropbox
Dropbox's reliable cloud storage has enhanced our team's ability to work remotely and collaboratively. This flexibility has not only improved employee satisfaction and retention by 20%, but it has also increased our project completion rate by 15%, contributing to a 10% boost in …
Chose Dropbox
With Dropbox's storage ability, it is able to hold higher quality files for longer and not cost us a large amount of money to get the files sent to another member of the team. With us being a small business, these types of cost saving measures are crucial to our future growth.
Top Pros
Top Cons
Features
Dropbox
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Dropbox
7.5
619 Ratings
12% below category average
Versioning7.5473 Ratings
Video files7.6482 Ratings
Audio files7.9430 Ratings
Document collaboration7.4536 Ratings
Access control7.5578 Ratings
File search7.3599 Ratings
Device sync7.6570 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Dropbox
7.5
595 Ratings
15% below category average
User and role management7.3539 Ratings
File organization8.1586 Ratings
Device management7.3500 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Dropbox
7.7
590 Ratings
11% below category average
Performance7.8587 Ratings
Reliability8.1589 Ratings
Storage Reports7.4448 Ratings
Best Alternatives
Dropbox
Small Businesses
SugarSync
SugarSync
Score 10.0 out of 10
Medium-sized Companies
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.7 out of 10
Enterprises
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.7 out of 10
All AlternativesView all alternatives
User Ratings
Dropbox
Likelihood to Recommend
7.6
(642 ratings)
Likelihood to Renew
6.3
(29 ratings)
Usability
8.0
(27 ratings)
Availability
7.7
(3 ratings)
Performance
6.4
(7 ratings)
Support Rating
5.0
(33 ratings)
Online Training
8.2
(2 ratings)
Implementation Rating
9.1
(3 ratings)
Product Scalability
7.7
(3 ratings)
User Testimonials
Dropbox
Likelihood to Recommend
Dropbox
1. Collaborative Project ManagementScenario: A marketing team is working on a campaign involving multiple stakeholders, including designers, copywriters, and external agencies.Use Case: Dropbox allows the team to create shared folders for each campaign, where all related assets (designs, copy drafts, feedback documents) are stored. Team members can make real-time edits, leave comments, and track changes, ensuring everyone is on the same page. Benefits: Improved collaboration, easy access to the latest versions of documents, and streamlined feedback processes.2. Client Deliverable SharingScenario: A consulting firm needs to deliver reports and presentations to clients regularly.Use Case: Consultants can use Dropbox to share deliverables via secure links. Clients can access, download, and review the documents without needing a Dropbox account, and any updates to the files are automatically reflected in the shared link. Benefits: Professional and secure file sharing, ease of use for clients, and reduced email attachment clutter.3. Remote Work and Distributed TeamsScenario: A software development team works across different time zones and needs to collaborate on code, design documents, and project plans.Use Case: Dropbox serves as a central repository where all project files are stored. Team members can access the files anytime, make updates, and synchronize their work with others.Benefits: Enhanced collaboration, flexibility for remote workers, and consistent access to up-to-date project files.4. Data Backup and RecoveryScenario: A small business needs to ensure their important documents and financial records are safely backed up.Use Case: Dropbox automatically backs up files to the cloud, providing an easy way to recover documents in case of hardware failure or accidental deletion. Version history allows the business to revert to previous file versions if needed.Benefits: Reliable data backup, easy recovery of lost files, and peace of mind.Scenarios Where Dropbox is Less Appropriate1. Highly Regulated IndustriesScenario: A healthcare provider needs to store and share patient records that must comply with stringent regulations like HIPAA.Limitations: While Dropbox has security features, it may not meet all compliance requirements out of the box without additional configurations or using Dropbox Business plans designed for compliance.Challenges: Ensuring full compliance with industry-specific regulations, potential need for additional security measures or third-party tools.
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Pros
Dropbox
  • Dropbox's real-time collaboration features, including simultaneous editing and commenting, have revolutionized the way our teams work together.
  • On multiple occasions, we've accidentally overwritten important documents or needed to retrieve deleted files. With Dropbox, we can easily revert to previous versions or recover deleted files, preventing data loss and minimizing disruptions.
  • Dropbox excels in making file sharing a breeze. With just a few clicks, we can generate shareable links or invite colleagues to shared folders.
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Cons
Dropbox
  • Proofing galleries for clients with integrated selection tools
  • Better file folder management
  • Integrate translation tools to enable users to work in the language of their choice
  • The ability to schedule and share folders/assets
  • Better batch selection. E.g. select all from selected date range, select all odd, even
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Likelihood to Renew
Dropbox
Dropbox is a user-friendly, easy tool which requires little to no skill and they offer a free version with a good amount of storage available. There are other file sharing tools available however at a cost. Dropbox free version I have used for years and it serves every purpose I need.
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Usability
Dropbox
[Its] functionality and usability are very good, however[,] on every computer that I have ever installed the app on, Dropbox assumes I want it to update the files every time I start the system up. That's not always true, but the app assumes it is. I can switch that function off, but I would rather that function default to "Off" and then I can decide to turn it on as needed.
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Performance
Dropbox
Dropbox is really useful, you can access any file from anywhere and you can upload and even edit files online, but, sometimes it can be slow. Downloading, uploading, and syncing is a bit slow, it can take several minutes. Furthermore, the search engine for large amounts of data can be slow too and it is not powerful.
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Support Rating
Dropbox
It has not been necessary to go to customer support lately, since everything works perfectly. However, I must add that at the beginning when I started using Dropbox, and I had any doubts about how it worked, customer support was always attentive and found the best solutions effectively.
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Online Training
Dropbox
I did not personally take any training for Dropbox so I am self taught but I know when our Vice President selected Dropbox, he personally did do some training modules on it and I'm assuming it was very easy and simple to understand since he now acts like he is a pro at it!
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Implementation Rating
Dropbox
I needed to stay current in improving my daily operations. Dropbox
was suggested to me by a former colleague two-years ago and I've been using it just fine ever since.
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Alternatives Considered
Dropbox
Dropbox gives more visual control over the success of uploading. WeTransfer uploads and then sends a link to the recipient. If something goes wrong during the upload, there doesn't appear to be a way to begin again from the dropping point. With Dropbox, I can watch as it uploads. If I lose a connection, it will continue uploading where it left off when I get a new connection. This is vital in transferring large files. If WeTransfer offers that, I was never able to figure it out.
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Return on Investment
Dropbox
  • A negative impact was the change on the business plans where now Dropbox doesn't offer "unlimited" space, forcing us to buy a lot of physical hard drivers to move part of the storage outside of Dropbox.
  • A positive is that we are always "online", if one of our machines is damaged, everything is online in Dropbox
  • In the beginning, we were saving money on hard drives thanks to Dropbox but as I mentioned in the first point, this is no longer the case
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ScreenShots

Dropbox Screenshots

Screenshot of the action bar, that sits across the browser page can be used to record the screen, edit PDFs, upload files, create folders, get signatures, or send and track documents.Screenshot of Dropbox Replay, that lets collaborators leave frame-accurate feedback and markups directly on project files.Screenshot of Dropbox Capture, which can be used to take screen recordings, screenshots, and GIFs with one click and share them with a link.Screenshot of the interface where Dropbox lets users upload, edit, send, and sign PDFs in one place.