FormAssembly vs. Jotform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FormAssembly
Score 9.5 out of 10
N/A
The FormAssembly Data Collection Platform transforms the way organizations collect, connect, and protect data. It features a no-code form builder that simplifies the process of collecting data in the most complex environments. Multi-stage workflows automate manual processes and business-critical integrations – including Salesforce, Google, and Microsoft – provide a connected data ecosystem that ensures data is where it’s needed, when it’s needed. Its operational standards,…N/A
Jotform
Score 8.7 out of 10
N/A
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…
$0
Pricing
FormAssemblyJotform
Editions & Modules
Basic
Contact Sales
Enterprise
Contact sales
Government
Contact sales
Team
Contact Sales
Essentials
Contact Sales
Free
$0.00
Bronze
$34.00
Monthly
Silver
$39.00
Monthly
Gold
$99.00
Monthly
Enterprise
Custom
Offerings
Pricing Offerings
FormAssemblyJotform
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
FormAssemblyJotform
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
FormAssemblyJotform
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
FormAssembly
9.4
10 Ratings
20% above category average
Jotform
8.2
120 Ratings
6% above category average
Survey templates9.87 Ratings8.5103 Ratings
Themes8.58 Ratings8.0109 Ratings
Custom logo/branding10.010 Ratings8.2113 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
FormAssembly
10.0
10 Ratings
16% above category average
Jotform
8.5
114 Ratings
0% above category average
Changes to live survey10.09 Ratings8.795 Ratings
Question design help10.08 Ratings8.194 Ratings
Multiple question types10.010 Ratings8.6111 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
FormAssembly
10.0
9 Ratings
20% above category average
Jotform
8.1
94 Ratings
1% below category average
Survey logic flexibility10.09 Ratings8.194 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
FormAssembly
9.5
10 Ratings
16% above category average
Jotform
8.5
116 Ratings
5% above category average
Response tracking10.010 Ratings8.6109 Ratings
Data export10.09 Ratings8.9110 Ratings
Standard reports10.07 Ratings8.699 Ratings
Custom reports10.07 Ratings8.493 Ratings
Analytics7.56 Ratings8.287 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
FormAssembly
9.0
8 Ratings
8% above category average
Jotform
8.2
94 Ratings
1% below category average
Access controls7.96 Ratings8.090 Ratings
Compliance10.07 Ratings8.585 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
FormAssembly
7.9
4 Ratings
2% below category average
Jotform
7.8
71 Ratings
3% below category average
Vendor-offered crowdsourcing6.01 Ratings7.755 Ratings
Respondent restrictions9.74 Ratings7.971 Ratings
Best Alternatives
FormAssemblyJotform
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Medium-sized Companies
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Qualaroo
Qualaroo
Score 6.6 out of 10
Enterprises
Medallia
Medallia
Score 9.1 out of 10
Medallia
Medallia
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FormAssemblyJotform
Likelihood to Recommend
10.0
(13 ratings)
8.7
(140 ratings)
Likelihood to Renew
8.5
(3 ratings)
8.6
(7 ratings)
Usability
-
(0 ratings)
8.8
(93 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(1 ratings)
8.0
(81 ratings)
Implementation Rating
-
(0 ratings)
8.2
(3 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
FormAssemblyJotform
Likelihood to Recommend
FormAssembly
FormAssembly is an excellent tool for creating personalized web forms that integrate with Salesforce. It is a very powerful tool and although it is user-friendly, there is a learning curve. It would be less suited for very simple forms that do not integrate with other systems, as there are probably simpler tools available for that purpose.
Read full review
Jotform
We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
Read full review
Pros
FormAssembly
  • SalesForce integration is really nice. You can map to specific fields with form values, or you can use detailed formulas. You can also choose to bypass assignment rules on a per-form basis, and create customized logic for when cases are created, when leads are created/merged, etc. It's very robust.
  • Form creation in general is very simple. They've gotten good over the years of creating an intuitive, drag and drop interface that's quick to edit. I like that you can also assign values to fields so conditional form building gets easy.
  • I like that you can customize how responses are viewed in the response window. Choose what columns show up so you can find records with ease, and with just one glance. OR you can download everything to excel in a snap too.
Read full review
Jotform
  • Gathers information on my clients
  • Gathers and organizes information on my prospects
  • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
  • Educates clients about the benefit of supplementation
  • Educates my prospects
Read full review
Cons
FormAssembly
  • It may not be Salesforce Lightning Experience compatible - at least for us - in terms of linking to Lightning Experience Notes
  • Saving a form edit can be confusing depending on where in the form the edit is made
  • It would be nice to add a background image so that the desktop browser doesn't have so much white-space around the form.
Read full review
Jotform
  • The price is too high for casual users like myself
  • The automation took some time to figure out (that's understandable)
  • Making the forms look uniform took a lot of time to setup
  • Some parts like the approval emails, notification emails can be confusing
Read full review
Likelihood to Renew
FormAssembly
One major point for us is our migration to a completely Microsoft infrastructure. IN addition to that, the afore mentioned need to ingest external data resources means that we do have our eyes open toward the landscape so that we can fill these needs. This in no way indicates a move away from FormAssembly: their support is first rate, and so far the product has always stood up to the tests we've put it through.
Read full review
Jotform
I need this software to run my business, it's built around it.
Read full review
Usability
FormAssembly
No answers on this topic
Jotform
As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
Read full review
Support Rating
FormAssembly
While it's not a true development package and misses some features like ingestion of external data for lists, etc... the product is fast, stable, easy to use, and will suit the needs of anyone needing online form functionality with SalesForce and other connectors available for your marketing needs.
Read full review
Jotform
I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
Read full review
Implementation Rating
FormAssembly
No answers on this topic
Jotform
the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
Read full review
Alternatives Considered
FormAssembly
When we were researching options 2 years ago, FormAssembly beat other form tools hands down based on Salesforce integration features. The ability to declaratively set up prefill and post-submission data connectors supporting complex hierarchical data relationships was huge there. We also valued the ability to authenticate Salesforce users on the form. This allowed us to ensure that only authorized individuals could make updates to their records (and not other people's records) via the form. Since we embed it so heavily into Salesforce, we often compare FormAssembly to Salesforce's native Visualforce and Lightning Component frameworks when deciding how to fulfill a data capture requirement. Unless something very custom is called for, we very often choose FormAssembly first for the flexibility it gives us to build and iterate in the early phases of a new program.
Read full review
Jotform
Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
Read full review
Return on Investment
FormAssembly
  • FormAssembly allows staff to gather better data and not have to do so much manual entry. This allows staff to focus their energies on other mission critical items.
  • FormAssembly helps to improve data quality by reducing duplicates and enforcing data quality.
Read full review
Jotform
  • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
  • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
  • I could not easily identify what new information was provided in a resubmission by a respondent.
Read full review
ScreenShots

FormAssembly Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Jotform Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of