A solution to engage customers with smarter conversations on any channel, designed so support, marketing, sales, and even bots to have conversations at scale with customers.
$23
per month per user
LiveChat
Score 8.0 out of 10
Mid-Size Companies (51-1,000 employees)
LiveChat serves as a customer service platform with live chat support, help desk and web analytics functionalities, with the goal of allowing users to provide 24/7 support to customers. The core feature of the software is its chat tool, where both service and sales team can answer customers' questions in real time. Online businesses can interact with customers on their website, to be more accessible. With LiveChat, users can identify people on the website and engage them…
SnapEngage and LiveChat are both superior products to Freshchat. We actually decided to discontinue using Freshchat and go with another product that was more consistent with load balancing and notifications. Additionally, all other chat software we tested had more customizable …
Freshchat has thoroughly helped my business to maximize every action of a user on our platform by enabling us to engage visitors in the right manner by email and chatbots.
As an organization which has used over 5-6 customer Live Chat softwares, it becomes easy to tell which software can be used for which situation. tawk.to is great in terms of ease of use, setup, dashboard and customer support. Intercom is great in terms of features like …