Freshworks Customer Service Suite vs. Zoho Desk
Freshworks Customer Service Suite vs. Zoho Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Freshworks Customer Service Suite | N/A | Freshworks Customer Service Suite is an AI-powered, comprehensive solution for offering customers seamless experiences today and in the future. | $35 per month per agent | |
Zoho Desk | N/A | Zoho Support is a Saas help desk / ticketing system aimed at SMBs. I competes most often with Zendesk, and Desk.com. | $0 |
Freshworks Customer Service Suite | Zoho Desk | |||||||||||||||
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Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Freshworks Customer Service Suite | Zoho Desk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Freshworks Customer Service Suite | Zoho Desk | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.8 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Freshworks Customer Service Suite | Zoho Desk | |
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Likelihood to Recommend | - (0 ratings) | 8.0 (21 ratings) |
Usability | - (0 ratings) | 9.4 (12 ratings) |
Support Rating | - (0 ratings) | 8.7 (12 ratings) |
Freshworks Customer Service Suite | Zoho Desk | |
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Likelihood to Recommend | Freshworks Inc No answers on this topic | Zoho
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Pros | Freshworks Inc No answers on this topic | Zoho
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Cons | Freshworks Inc No answers on this topic | Zoho
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Usability | Freshworks Inc No answers on this topic | Zoho
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Support Rating | Freshworks Inc No answers on this topic | Zoho
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Alternatives Considered | Freshworks Inc No answers on this topic | Zoho
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Return on Investment | Freshworks Inc No answers on this topic | Zoho
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ScreenShots | Freshworks Customer Service Suite Screenshots | Zoho Desk Screenshots |