G2 is a B2B software and services review platform. G2 allows users to post and read reviews while driving review for vendors and providing them with intent data.
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TrustRadius for Vendors
Score 9.1 out of 10
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Virtually 100% of B2B tech professionals want to self-serve and control their buying journey. Influence, engage, and win them on TrustRadius. The only decisioning platform built for modern buyers.
$30,000
per year
Pricing
G2 for Buyers
TrustRadius for Vendors
Editions & Modules
No answers on this topic
Customer Voice
Starting at $30,000 (multi-year discount available)
We have used G2 and Capterra for review campaigns and profile management. TrustRadius is very similar to G2 in the profile management and vendor portal. I would say both sites have a lot of functionality in the backend, but I like how TrustRadius sets theirs up. G2 seems to add …
TrustRadius is very similar to G2 in collecting reviews and asking questions. Capterra is a much quicker review process with fewer in-depth questions asked.
We actually use TrustRadius, G2, and Capterra, and TrustRadius for Vendors definitely gives us the most for our investment. The reviews offer key insights into our customers favorite features, but we also take their "cons" to our product team to help guide the product roadmap. …
TrustRadius for Vendors is superior in terms of content available on companies. While other sites might be bigger or more established, that does not mean they are better. The customer support you will receive working with TrustRadius for Vendors is far better, in my experience, …
We went with TrustRadius for Vendors because our Account Manager was very engaging compared to Capterra and G2. I reached out to Capterra several times, and no one even responded. G2 sales pitch was weak and in my perception, TrustRadius for Vendors functionality is more …
We choose to go with TrustRadius because you guys do all the campaigns for us, unlike Gartner Peer Insights, who make you do it yourself. Additionally, Gartner's interface is not that slick or obvious. I feel that TrustRadius and G2 are basically the same, but TrustRadius's …
We use all of these tools in tandem currently. We have had a lot of success with Capterra's PPC offering so far this year, and we also were able to run completely subsidized incentivized review campaigns where they funded the gift card rewards. G2 appears to have a larger …
We are also working with G2 and I consider the platforms complementing each other. With TrustRadius for Vendors we collect complex review content reflecting attribute ratings of our products, different use cases and deployments our clients experiment, reviewers sentiments. …
Director of Customer Marketing and Analyst Relations
Chose TrustRadius for Vendors
TrustRadius is the peer site and team that has introduced new services and offerings to us — and not talking upsell here, but things we already get with our service and may not be taking advantage of. We have then often found ourselves asking the same of our other peer site …
The offerings at TrustRadius for Vendors are right on par with the other similar services we use. What sets TrustRadius for Vendors apart is their customer service and ability to address out personal needs and provide strategic recommendations on how we can make the most out of …
I prioritized TrustRadius over Gartner Peer Insights due to my emphasis on user-generated content and extensive reviews. I value community-driven insights, which TrustRadius offers through its platform, enabling a broader range of perspectives and experiences to guide …
All platforms have their strengths and weaknesses, but TrustRadius for Vendors is pushing the envelope with their white glove service and willingness to bring issues and concerns to the relevant team or team members in support of growing their position as a review site and …
We enjoyed the long-form reviews and the ability for our customers to earn gift cards for the reviews. TrustRadius also makes it easy to reward gift cards to customers if needed retroactively. Also, they offer the review campaign generation service on the vendor's behalf, which …
TrustRadius' support team is significantly more engaged than that of their larger competitors. The personalized experience I've received from the TrustRadius team is far beyond what I've received from some of their larger competitors like Capterra.
Gartner Peer Insights is clearly focused on large accounts, so it is not a good fit for all types of companies. In this sense, TrustRadius helps us to cover the entire spectrum of companies in our target market. In addition, TrustRadius offers us capabilities and interactive …
We selected TrustRadius for Vendors specifically for their strong Google search rankings. We want to make it easy for our potential customers to find out unbiased reviews of our company. Other competitors ranked lower and did not offer the same best in class unbiased review …
As TrustRadius is, G2 does its job: you get real people feedback and reviews from the trenches for the software you want to discover. That's very useful when you have to make software purchase decisions and real-life trial is not possible.
If you are looking for the best customer support, and want to collect quality reviews from your clients TrustRadius for Vendors is the best option. If you want your products to be reviewed by real users, if you want the reviews to be relevant and authentic, TrustRadius is providing it. If you are really interested in what your clients think and how they use your product, what challenges they are facing this is the right platform to work with.
Due to TrustRadius reviews being a bit lengthy, I think it can hinder response volume.
While not a major issue, it would be nice to have a TrustRadius Slack/chat integration where I could quickly reach my reps. That being said, my reps already have a great response time!
It would be nice if I could run a report on how my company's competitors are performing on TrustRadius for Vendors.
We definitely see the value in peer review platforms like TrustRadius. Being able to hear from our customers and partners and share that information across the organization is very important to WatchGuard. I really see working with TrustRadius as a partnership that has been beneficial for both organizations and is continuing to prove very successful
It was easy to integrate, pull data and reports from, and really easy to customize the design to fit the branding of our site. I found it easy to show other team members how to use. Our whole team was able to get around the system to fit their different needs
The team is great to work with. They're responsive, personable, and overall easy to work with. I also like how they don't try to upsell you and talk about renewals all the time - this happens often when we talk to our G2 client success and sales teams.
My only key insight is to make sure that you remember the TrustRadius team is your partner, not your enemy! They are there to help ensure the success within your organization and will do everything they can to help you meet your goals.
I think TrustRadius does the job better than G2. I use G2 as a complement to TrustRadius. TR covers a wider range of software, with a more user-friendly interface. both sites have trustworthy reviews written by real people, and not by vendors
The offerings at TrustRadius for Vendors are right on par with the other similar services we use. What sets TrustRadius for Vendors apart is their customer service and ability to address out personal needs and provide strategic recommendations on how we can make the most out of our paid partnership with them. Other similar providers don't seem to deliver best-in-class customer service.