Glassbox vs. HGS PULSE
Glassbox vs. HGS PULSE
Product | Rating | Most Used By | Product Summary | Starting Price |
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Glassbox | Enterprise companies (1,001+ employees) | Glassbox helps organizations make their customer’s digital experience intuitive and safe. It does this by capturing activity on mobile apps and websites and visualizing a holistic journey map. Using embedded AI Glassbox points to where CX is being compromised, the reasons behind it, and their potential value and empowers users to take action in real-time. | N/A | |
HGS PULSE | N/A | HGS Pulse is a contact center analytics software solution designed to reduce costs, improve the CX, and increase the operational efficiency of call centers, from HGS Digital of Hinduja Global Solutions Ltd. | N/A |
Glassbox | HGS PULSE | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Glassbox | HGS PULSE | |
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Top Pros | No answers on this topic | |
Top Cons |
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Mobile Capabilities |
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Results and Analysis |
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Glassbox | HGS PULSE | |
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Small Businesses | Smartlook Score 8.3 out of 10 | Ortto Score 8.8 out of 10 |
Medium-sized Companies | Contentsquare Score 8.8 out of 10 | Quadient Inspire Score 9.3 out of 10 |
Enterprises | Contentsquare Score 8.8 out of 10 | Quadient Inspire Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Glassbox | HGS PULSE | |
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Likelihood to Recommend | 9.5 (37 ratings) | - (0 ratings) |
Likelihood to Renew | 9.1 (6 ratings) | - (0 ratings) |
Usability | 9.1 (6 ratings) | - (0 ratings) |
Glassbox | HGS PULSE | |
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Likelihood to Recommend | Glassbox | Hinduja Global Solutions No answers on this topic |
Pros | Glassbox | Hinduja Global Solutions No answers on this topic |
Cons | Glassbox | Hinduja Global Solutions No answers on this topic |
Likelihood to Renew | Glassbox | Hinduja Global Solutions No answers on this topic |
Usability | Glassbox | Hinduja Global Solutions No answers on this topic |
Alternatives Considered | Glassbox | Hinduja Global Solutions No answers on this topic |
Return on Investment | Glassbox | Hinduja Global Solutions No answers on this topic |
ScreenShots |