Likelihood to Recommend Go1 is a great solution for SMEs looking to implement their first LMS. The cost per person is reasonable and the content available is vast. The Account Managers do a great job at working with the business to ensure a smooth launch, with loads of additional content to drive usage (email templates, schedules, etc).
Lucy Brown Head of HR, Facilities & Legal Compliance
Read full review We have used the phishing simulation to see which users will fall for basic phish attempts and that gives us much insight. This saves us time and allows us to focus on those vulnerable users to create custom training campaigns. We will continue using a variety of modules, videos, quizzes, and games available to level up our staff knowledge.
Read full review Pros The huge library and variety of courses that can be accessed from multiple different providers in one place. Our account manager from Go1 is always on hand to answer any questions we have or help with any tasks we have. It is also very easy to pull reports from and monitor learning across the board. I also love that I can pull the .skorm file for learning content from the site to reupload onto our internal site for compliance training. Read full review Easy to find training modules Modules are short enough to keep user attention span Material within those modules are easy to understand The quizzes aren't stressful to the point of fearing to fail Content stays fresh, modules retire and new ones that are updated are released Read full review Cons The integration from Go1 to SF can be improved with more attention to detail that can make a big impact in the operational cost of running the integration. Many information and configuration in the target system that should be available to pre-filling or can be pre-configured to allow better automated integration that is time efficient. The reporting can be improved and further automated; this include in an integrated scenario. Read full review perhaps some pre-built content packages as template starters would be helpful some better explanation of what features exist in which places and how they work content customization of what topics I want under my eyes and which I do not - to cut down on the selections ("Do not show this again" or "Hide this" or "Save as a Favorite") more functionality to save content topics into personal collections for later use Read full review Likelihood to Renew Pretty sure we will renew
Read full review We do simply love all the products . This is the best platform we have ever used . Employees like the variety of all the module. We love the fact they are offered in so many languages. The in house produced series is so interesting. The employees no longer feel like it’s arduous.
Read full review Usability Intuitive to upload. Record management and reporting needs some training.
Olivia Tsen Global Leader Development Performance Inclusion
Read full review Easy to use for both the admins and the users
Read full review Reliability and Availability It's always available. We have rarely encountered any issues at all. The fact that we have an assigned account manager, ensures we are getting very rapid responses and acknowledgement. This person quickly escalates any issues to the technical team and we usually get a resolution within a day or two
Read full review Performance Everything loads quite rapidly, and this has never been an issue. The automated summary reports that are sent to me remove me from even having to go run them. I love this platform. It's changed the way I work, and we have used a few different platforms in the past. Anybody looking should look no further. This is the best! Forget the rest.
Read full review Support Rating Our Customer Success Manager is amazingly helpful and responsive. She meets with us every month to go over new features and help us with campaigns. Also, when we email her with questions, she usually turns around an answer in a couple of hours and never longer than a day. KnowBe4 Compliance Plus has dedicated people who really take care of their customers after the sale.
Read full review Online Training Great modules geared to adults
Read full review Implementation Rating It was goood. It required tech support from both sides but it was not hard
Read full review Alternatives Considered Go1 has the biggest volume of content in the most varied formats. This allows us to tailor content for accessibility and neurodiversity purposes, skillsets, job roles and interests. We chose Go1 because they don't use pushy corporate sales and use a much softer sales pitch, as the product speaks for itself. This friendly tone of marketing was a major factor in choosing them over pushier, less personal brands
Read full review Cost was the main barrier to entry for the other products we evaluated. KnowBe4 Compliance Plus was priced more competitively by a significant amount. Also, other platforms didn't offer the same breath of compliance training compared to KnowBe4 Compliance Plus. Ultimately we chose KnowBe4 Compliance Plus for the value and also the amount of compliance modules they support despite not being the most polished.
Read full review Scalability We love the variety of training available. The training is available in available in numerous languages for our international business. There is always new training is constantly being released. Our users find the training entertaining yet informative. We love pushing out training on a monthly basis and making it smaller chunks. This really resonates with our busy employees. It's great that we have so much selection and that it is broken down in small chunks. I get excited when I see new training. It really gives me comfort knowing that KnowBe4 is staying on top of current and evolving trends, and rapidly releasing content. AI is occurring almost everywhere we look these days, and it's great to see freshly released content coming out a very regular basis. Being able to target different divisions within our organization with targeted job specific training is a game changer. We even have our board of directors taking training designed for executives. The tracking and the reporting also really help show the improvement, and those that need more work. The fact that we can automate training that are launched when users start within our organization also eliminated the need for manual intervention, giving me my time back as an administrator
Read full review Return on Investment Allowed us to reach over 2000 employees remotely and overcome access to training barriers. Provided easy tracking for compliance to easily document training for regulatory compliance as well as organizational certifications. Changed the way the organization approached training and prepared us to take on the challenges with COVID well before we knew we would need it. Read full review Within 1 week after releasing privacy awareness training modules to our staff, I started receiving comments and questions about our services, processes, interfaces, and policies related to privacy concerns in the course of normal project conversations - that I have NEVER before gotten at this company. That made it all worth it. Our users' failures with phishing (email) scams has begun to decrease significantly since we provided some phishing awareness modules. More items are being reported and less users are being misled. Read full review ScreenShots KnowBe4 Compliance Plus Screenshots