Skilljar’s Customer Education LMS Platform is a solution to educate, engage, and retain everyone a business interacts with. Skilljar is an external LMS that is purpose-built for customer and partner education. It enables the user to build courses, design learning paths, monetize training, and improve the customer experience through actionable analytics. Turn new buyers into successful users: Skilljar’s external LMS helps onboard customers and partners and turn them…
N/A
Pricing
Google Classroom
Skilljar Customer Education LMS
Editions & Modules
Education Fundamentals
$0
per license/per month
Google Workspace for Education Standard
$3
per student/per year
Teaching and Learning Upgrade
$4
per license/per month
Google Workspace for Education Plus
$5
per student/per year
No answers on this topic
Offerings
Pricing Offerings
Google Classroom
Skilljar Customer Education LMS
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Education Fundamentals Version - 30-day free trial for qualifying institutions.
- During the pandemic, the college needs a fast and easy solution to conduct Google Classroom. The integration with Google Accounts and Google Meet allows the university to run and access the Classroom on a large scale. - The teacher wants to conduct some exams in third-party software like Moodle. But we have not found any plugin for this famous open-source learning platform. The exam system in Google Classroom is so poor that it doesn't even fully screen the test when students are writing their exams.
Skilljar is fantastic for structured onboarding processes. If you're looking to streamline and standardize the onboarding experience for your customers, especially for software or complex products, this platform is a gem. It allows you to create step-by-step courses guiding users through functionalities, reducing confusion and accelerating their learning curve.When you need versatility in content delivery, Skilljar is spot-on. Whether it's video tutorials, interactive quizzes, downloadable resources, or live webinars, the platform accommodates various formats. It's perfect for accommodating different learning styles and ensuring engagement.
For scenarios that demand highly complex simulations or immersive learning experiences, Skilljar's capabilities might fall short. While it supports interactive elements, extremely sophisticated simulations might require additional specialized software or platforms.
Student-teacher communication - I love using Classroom for this because my students can always go back and check what was on Classroom by looking through the stream. This way they don't have to go dig through emails to find what they're looking for.
Posting to multiple classes - I can post the same announcement or assignment to multiple classes at once without having to repeat the process or send separate emails.
Streamlining grading - when students turn work in on Classroom, it all goes to one place and then when I'm grading I can open their documents directly from Classroom or my Drive folder. This way, I'm not looking through emails and Google Doc shared files for their assignment.
Unlimited courses, learning paths, quizzes, pages, plans, and certifications
Ease of use for students, administrators, and content creators
Customer Success and Service are top notch. The CSMs are genuinely committed to helping you achieve your metrics and goals
Asking for and listening to customer feedback for enhancements
Developer Center where people with little to no coding experience can learn how to use and apply HTML templates and code snippets to customize your site
Although usually in the discussion with other LMS apps such as Schoology and Canvas, Google Classroom doesn't possess as in-depth of a platform. There is no ability to set individual learning paths, pace student work with completion settings, or embed other apps directly into teacher-created assignments.
The assignment creation options are limited. Teachers can only choose from creating an assignment (usually a link with directions), a material (usually a doc/slide/website, etc), a question, and a quiz.
With gamification taking on a new lens in education, there really isn't any way to use gamification elements with Google Classroom. There isn't any way to create Individual learning paths, or use badges and micro-credentials within Classroom. Outside programs would have to be used.
Would love to see parent/child courses so that when something is updated in the parent course that change is automatically reflected in the clones of that course.
Features that allow for the translation of content to allow access to content across languages.
Re-onboarding process when the usage of Skilljar changes hands within out company in order to address knowledge gaps.
Testing is particularly important in online learning, and Google Classroom falls far short of other learning management systems in this regard. Security is also a concern: while account control is reasonable for the account used with Google Classroom, the person controlling a particular account is often able to, for example, forward or download proprietary materials.
This is only a product I would recommend to a humanities teacher. Math and science teachers cannot use this product the same way that I can as an English teacher. It is great for word process and for reading, but unable to handle the demands of math and science. Therefore, I would highly recommend this product to English or Social Studies teachers, but NOT math or science teachers
The learning curve for Skilljar is not too steep, and I've renewed our contract twice now. I've been able to add additional administrators and get them up to speed on platform functionality within a day. Plus, Skilljar provides awesome resources to help you learn how to use is. The Help Center has articles for almost everything, and when in doubt, their amazing CSMs (like ours, ...) provide exemplary support/advice.
Since this platform is provided by Google, the technical support is better than any others, and we are not required to bother about the space constraints for adding the contents. If we have a good uninterrupted internet facility we can access Google Classroom without any delay or lag. They have app support in both Android and iPhone.
I have opened several support cases in the past and at times felt like little was being done to resolve the issues I was having. For example, when searching the use against a training credit, Skilljar said the code was fully used, yet only 1 had been used. The support team seemed to not have interest in learning why this was happening and ensuring it does not happen again. The issue was resolved with this particular case, but I have no idea if it was the only training credit having this issue. At times I feel like the issues we encounter do not seem as important to the support team
It was relatively easy to implement due to the simplicity of the platform. Even our more technology challenged teachers found it easy to get started with Google Classroom.
I haven't tested or evaluated another digital classroom website or application. I feel like Google Classroom is convenient for many reasons such as compatibility to Google docs, slides, etc. I also love the ability to link to YouTube and other sites. I don't know if there would be a site that is easier to maneuver.
Skilljar provides stronger customization features, more code snippet options, more styling tools, and more effective integrations. These include Credly, Salesforce, and SCORM. Additionally, the catalog is all part of the same system, making it easy to manage. The analytics tools are also more robust, and the customer service is much more helpful and responsive
Our customers seem to be getting onboarded efficiently. Giving our customers a good experience helps us retain them longer.
So far, we are still not able to come up with solid metrics that it provides evidence of ROI. If Skilljar could somehow come up with clear, actionable metrics about customer success and how that relates to ROI then I think it would be vastly better. To be fair, we roll the cost of using Skilljar in the overall price, otherwise, we would charge customers and have a revenue stream to measure.
