Gorgias vs. JitBit Help Desk
Gorgias vs. JitBit Help Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Gorgias | N/A | Gorgias, headquartered in San Francisco, builds a multi-channel helpdesk integrated with e-commerce merchants' back-office. It allows merchants to manage all their support from one place. Gorgias connects all business apps and all communication channels to provide support agents a unified view of their customers. It sets auto-responses to common customer requests. | $60 per month Up to 350 mothly tickets | |
JitBit Help Desk | Small Businesses (1-50 employees) | JitBit Help Desk from JitBit Software is a cloud-based or installed help desk solution with a ticketing system, knowledge base, and related features. | N/A |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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Multi-Channel Help |
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Gorgias | JitBit Help Desk | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.8 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Gorgias | JitBit Help Desk | |
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Likelihood to Recommend | 10.0 (1 ratings) | 8.0 (4 ratings) |
Gorgias | JitBit Help Desk | |
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Likelihood to Recommend | Gorgias | JitBit Software |
Pros | Gorgias | JitBit Software |
Cons | Gorgias | JitBit Software |
Alternatives Considered | Gorgias | JitBit Software |
Return on Investment | Gorgias | JitBit Software |
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