Likelihood to Recommend It's highly suitable for hosting large-scale virtual events like industry conferences, product launches, and training sessions where engaging a dispersed audience is crucial. The platform's interactive features such as polls, Q&A, and surveys make it ideal for enhancing audience participation and feedback collection. Moreover, it's excellent for businesses conducting regular webinars for lead generation, sales presentations, or educational purposes. Its analytics help in assessing attendee engagement and refining content strategies. However, it might be less appropriate for smaller, more intimate meetings where real-time collaboration and video conferencing take precedence over one-to-many presentations. In such cases, simpler and more direct communication tools might be preferred. Additionally, if a company requires highly specialised integrations or customisation options beyond what GoToWebinar offers, they might find limitations within the platform. Lastly, for organisations with stringent security needs or those operating in highly regulated industries, they might need to ensure that GoToWebinar's security measures align with their specific compliance requirements before use.
Read full review I believe for the first time user with a small group of people setting up an event, [the Hubilo] platform and the support you receive from their team is wonderful. We really had 3 people doing most of the set up and had we not had our own self-imposed short period of time, would have found it very easy. Even with a short turn around from the time we signed the contract to the time we went live (1 week), we felt very happy with the end product.
Read full review Pros It is reliable when sharing content for webinars. It allows nice interaction with the attendees by having different features such as polls, chat, open mic or cam. It is user friendly and intuitive, which makes it so easy to use and understand. Read full review Interactivity Connection to HubSpot Modern and intuitive interface Customer Support Read full review Cons Dashboard for control are mostly intuitive but in some menus like the webcasting section can be cluttered The current polling and survey capabilities are too simple. More advanced features, such as branching logic and real-time results, would make engagement more dynamic and insightful. Although it's easy for organiser to use goto webinar, users have reported issues and long wait time on their end and they don't have much control over the session Read full review The content hub can be further developed, for now it is very AI-like Read full review Likelihood to Renew Our largest issue with GoTo have been the limitations on recording and using recordings to host a webinar, and the biggest of those is the ability to record. We have had most of our webinars recorded successfully, but when it failed to save, it failed in a big way. Their customer service team was there to help, but they were unable to truly fix the problem. There are, of course, other providers, but as we are still seeing where hosted webinars fit in our marketing strategy, cost is an important factor. Since our company already uses GoToMeeting, it makes more sense for us to stay with the entire suite of products, especially while we are testing the strategy as a whole.
Read full review Usability Mostly about the platform's intuitive interface. It makes it easy to navigate and use. Clear menus, well-organized controls, and a straightforward layout contribute to a positive user experience. The reliability of the platform in terms of connection stability, audio quality, and video clarity contributes to overall usability. A dependable connection ensures a smooth experience for both hosts and participants.
Read full review Support Rating I was always able to get someone on the phone when I needed to. They were very thorough and ensuring my questions were answered. And if I was asking for a solution or request that they didn't offer, they told me so I could at least stop trying to search for it.
Read full review Implementation Rating I didn't participate in the implementation nor did my company. As far as I know we have an IT office running alla these projects and we just use the final products for our educational purposes. I also didn't notice implementation at any level while using the desktop interface, but would immediately recognize it, if so.
Read full review Alternatives Considered Zoom caters to a much higher attendee count. GoTo Webinar has more intuitive, user-friendly tools that most people can pick up on their own. Zoom is more tailored and customizable to suit your specific needs. GoTo Webinar is significantly cheaper with fewer add-ons....
Read full review Both are comparable, but Hubilo was more user friendly
Read full review Scalability It's inexpensive enough that you can set up multiple accounts if needed
Read full review Return on Investment GoTo Webinar has been an excellent way to stay relevant and to get current topics/information to our target audience. We usually get 100-200 attendees per session in a niche market, many are international attendees The ability to get specific data from the audience via custom registration questions allows us to really focus on what they want to see. Read full review Gave sponsors exposure. Allowed delegates to connect with each other. Read full review ScreenShots