HCL BigFix vs. Microsoft Defender for Endpoint

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BigFix
Score 8.2 out of 10
N/A
BigFix, now supported by HCL Technologies since the acquisition of BigFix from IBM in 2018, is an endpoint management solution providing endpoint visibility and IT asset discovery, automated endpoint patching (BigFix Lifecycle and BigFix Patch) policy enforcement (BigFix Compliance), and software asset discovery for licensed and unlicensed software (BigFix Inventory).N/A
Microsoft Defender for Endpoint
Score 8.3 out of 10
N/A
Microsoft Defender for Endpoint (formerly Microsoft Defender ATP) is a holistic, cloud delivered endpoint security solution that includes risk-based vulnerability management and assessment, attack surface reduction, behavioral based and cloud-powered next generation protection, endpoint detection and response (EDR), automatic investigation and remediation, managed hunting services, rich APIs, and unified security management.
$2.50
per user/per month
Pricing
HCL BigFixMicrosoft Defender for Endpoint
Editions & Modules
No answers on this topic
Academic
$2.50
per user/per month
Standalone
$5.20
per user/per month
Offerings
Pricing Offerings
BigFixMicrosoft Defender for Endpoint
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
HCL BigFixMicrosoft Defender for Endpoint
Top Pros
Top Cons
Features
HCL BigFixMicrosoft Defender for Endpoint
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
HCL BigFix
-
Ratings
Microsoft Defender for Endpoint
8.2
53 Ratings
3% below category average
Anti-Exploit Technology00 Ratings8.050 Ratings
Endpoint Detection and Response (EDR)00 Ratings8.552 Ratings
Centralized Management00 Ratings7.952 Ratings
Hybrid Deployment Support00 Ratings7.810 Ratings
Infection Remediation00 Ratings8.251 Ratings
Vulnerability Management00 Ratings8.349 Ratings
Malware Detection00 Ratings8.552 Ratings
Best Alternatives
HCL BigFixMicrosoft Defender for Endpoint
Small Businesses
NinjaOne
NinjaOne
Score 9.2 out of 10
Kaspersky Endpoint Security
Kaspersky Endpoint Security
Score 9.0 out of 10
Medium-sized Companies
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 10.0 out of 10
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
Enterprises
KACE Systems Management Appliance
KACE Systems Management Appliance
Score 10.0 out of 10
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 9.0 out of 10
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User Ratings
HCL BigFixMicrosoft Defender for Endpoint
Likelihood to Recommend
9.0
(5 ratings)
8.2
(83 ratings)
Likelihood to Renew
-
(0 ratings)
8.3
(7 ratings)
Support Rating
6.0
(3 ratings)
9.0
(5 ratings)
User Testimonials
HCL BigFixMicrosoft Defender for Endpoint
Likelihood to Recommend
HCL Technologies
HCL BigFix is well-suited:
  1. Patch Management for Diverse Devices: HCL BigFix is ideal for organizations with a diverse range of devices, including laptops, desktops, cloud, virtual machines, and mobile devices. Its endpoint management functionality enables seamless patching across various operating systems such as Windows, MacOS, ChromeOS, and Linux.
  2. Comprehensive Patch Management: With HCL BigFix, organizations can achieve comprehensive patch management across their IT infrastructures. It ensures that all endpoints, regardless of the operating system, receive timely and secure patches, reducing vulnerabilities and enhancing overall security.
  3. Troubleshooting and Monitoring: HCL BigFix excels in providing a dashboard that effectively displays problematic and functional machines. This feature allows IT teams to quickly identify and address issues, improving overall troubleshooting efficiency.
    However, there are some scenarios where HCL BigFix may be less appropriate or areas for improvement: 1. Coverage Expansion: It is important for HCL BigFix to continue expanding its coverage to include all possible resources installed within the IT infrastructure. Ensuring comprehensive coverage can enhance its effectiveness. 2.On-Site and OS Upgrades: Optimizing the process of on-site and operating system upgrades can help streamline the deployment process further. Improvements in this area would contribute to a smoother and more efficient upgrade experience. 3.Communication Speed: Enhancing the speed of communication between the HCL BigFix agent and the server can help improve the overall responsiveness and efficiency of the solution.
  4. Pricing Optimization: Adjusting the pricing of HCL BigFix to be more cost-effective would make it more accessible and attractive to organizations of different sizes and budgets.
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Microsoft
I would say, where it's well suited as certainly any device where you know that either you're potentially running a Kickstarter device as your own personal unit, but maybe you want to try to connect it to some resource like, "Hey, you know what? This is a small community device. Maybe I'll try connecting my email on the go." You're protected from that perspective with the vendor, even if it's something that might be a bit suspicious from a hardware perspective. There's also the case where any device that you know are running Defender for endpoint that you're good to go. You don't really have to worry about all the other solutions out there because Defender has recovered.
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Pros
HCL Technologies
  • Software inventory.
  • Patch deployment.
  • Patch review.
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Microsoft
  • It integrates perfectly with Azure Sentinel. I mean, that's great. We can have a single pane of class with other platforms, like Defender for Cloud, Defender for endpoints, and Defender for servers, which is awesome as well. The ease of deployment is because Microsoft made sure around a year ago that every single workstation with Microsoft Windows came with Defender for Endpoints embedded.
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Cons
HCL Technologies
  • The patching function is difficult for RedHat Linux servers, and can be improved.
  • The site configuration and access control appears to be cumbersome.
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Microsoft
  • While it's a very good product for auditing, it has a very hard time to distinguish what is malicious and is an attack, what is not. Very rarely we get indication of a real malicious attack. We got lots of hours for off the shelf malware that it cleans up automatically. So basically we never get to look at it, which is a positive thing, but threats are detected by the third party endpoint, so it will not be enough by itself.
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Likelihood to Renew
HCL Technologies
No answers on this topic
Microsoft
Cost add-ons for Security features is nickel and diming the process to keep pace with cybercrime. Limited Education budgets require us to be more pro-active in finding cost-effective measures to protect our devices, staff and students. Defender is a strong, well-featured product that is pricing itself out of the education market
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Support Rating
HCL Technologies
Recently we noticed the customer service on the support has dropped compared to when we first deployed the software.
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Microsoft
The first time I tried to onboard my macOS endpoints to MDE I struggled for quite a bit. I had to reach out to Microsoft's MDE support team. The tech was very helpful in walking me through the steps during a screen share session
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Alternatives Considered
HCL Technologies
We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients
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Microsoft
Tenable Security Center was a fantastic exposure detection tool but there was always a lag and servers would hang alot when being scanned causing resource traffic. Microsoft Defender for Endpoint on the other hand does not use up most resources soo there is usually noo lag during scanning and it also provide more detailed insights on the network. Also Microsoft Defender for Endpoint integration power has helped us up our security game by delivering a smooth secure network.
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Return on Investment
HCL Technologies
  • When there is a need to patch a Windows System it has worked
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Microsoft
  • Positive : Microsoft Defender for Endpoint offers sophisticated threat detection and response capabilities, putting it into use helps increase security. Reduced security incidents, data breaches, and related expenses may arise from this.
  • Positive : A more secure environment means less time and effort spent by IT and security teams on remediation and incident response.
  • False Positives: Like any security solution, false positives can occur, leading to unnecessary investigations and potential disruptions to business operations. This may require additional resources to manage.
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ScreenShots

Microsoft Defender for Endpoint Screenshots

Screenshot of blocked activitiesScreenshot of Detects & respondsScreenshot of discovers vulnerabilityScreenshot of Eliminates blind spotsScreenshot of Risk management