Chose HelpCrunch
HelpCrunch is more affordable than other alternatives on the market and offers better customer support.
Product | Rating | Most Used By | Product Summary | Starting Price |
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HelpCrunch | N/A | All-in-one software for better customer communication HelpCrunch toolset includes: Live chat Email marketing automation Simple Helpdesk It's a perfect solution for customer support, sales & marketing teams at SaaS, E-commerce, and any other online businesses. Acquire, convert more leads, and support your customers better. | $12 per month | |
Intercom | N/A | Intercom is an AI-first customer service platform that enhances the customer experience and improves operational efficiency, built on a single AI system with three major components: AI Agent, AI Copilot and AI Analyst (coming soon) to deliver customer service. | $39 per month per seat |
HelpCrunch | Intercom | |||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Unlike most competitors, HelpCrunch's pricing is agent-based (not contacts-based) which gives you a full transparency of your chosen pricing plan and straightforward billing. Free 14-day trial is available to take the solution for a test drive. We're pretty flexible in terms of pricing. If you need a custom pricing plan - just message us via our website chat and we'll come up with a suitable pricing for your needs. | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | ||||||||||||||
More Pricing Information |
HelpCrunch | Intercom | |
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Considered Both Products | HelpCrunch | Intercom No answer on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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HelpCrunch | Intercom | |
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Small Businesses | Gist Score 9.6 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
HelpCrunch | Intercom | |
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Likelihood to Recommend | 8.0 (4 ratings) | 9.0 (263 ratings) |
Likelihood to Renew | - (0 ratings) | 8.9 (19 ratings) |
Usability | - (0 ratings) | 8.8 (171 ratings) |
Availability | - (0 ratings) | 9.1 (1 ratings) |
Performance | - (0 ratings) | 9.1 (1 ratings) |
Support Rating | 10.0 (1 ratings) | 7.1 (10 ratings) |
Online Training | - (0 ratings) | 8.1 (2 ratings) |
Implementation Rating | - (0 ratings) | 7.5 (5 ratings) |
Product Scalability | - (0 ratings) | 9.1 (1 ratings) |
HelpCrunch | Intercom | |
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Likelihood to Recommend | HelpCrunch | Intercom |
Pros | HelpCrunch | Intercom |
Cons | HelpCrunch | Intercom |
Likelihood to Renew | HelpCrunch No answers on this topic | Intercom |
Usability | HelpCrunch No answers on this topic | Intercom |
Reliability and Availability | HelpCrunch No answers on this topic | Intercom |
Performance | HelpCrunch No answers on this topic | Intercom |
Support Rating | HelpCrunch | Intercom |
Online Training | HelpCrunch No answers on this topic | Intercom |
Implementation Rating | HelpCrunch No answers on this topic | Intercom |
Alternatives Considered | HelpCrunch | Intercom |
Return on Investment | HelpCrunch | Intercom |
ScreenShots | HelpCrunch Screenshots | Intercom Screenshots |