HireRight is a background screening solution designed to support international and multinational organizations, as well as small businesses. It can function as a standalone product, or integrate with other ATS products with broader recruitment features.
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HireVue
Score 7.6 out of 10
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HireVue is a video, mobile and social recruiting platform.
We have looks at all current players on the market. Including CRM vendors getting into the video space too. My dream is that one day our ATS is the only tool I need because its all seen from that dashboard NOT by logging into to additional tools. We use SAP (ATS), People …
I was not initially a part of the selection process for HireVue. Skype for Business is often recommended by the business since it is the current internal messaging platform. Unfortunately with Skype for Business we are not able to interview external candidates, evaluate …
HireRight's background checking has some improvements and could hold some more historical data more than 150 days. We have had employees move from one jobsite to the other for this client and we can't look up if they have had a background check done through HireRight before if it is more than 150 days, so we end up ordering another one and duplicate/pay for extra background checks
HireVue was very well suited for my interviewing process with my current company for both my initial hire and my lateral move within the organization. It was very convenient given where I am geographically located to interview with our corporate office in Rhode Island. It provided the convenience of interviewing remotely for the opening posted.
It allows candidates to be recorded answering some initial interview questions and eliminates the need for recruiters or hiring manager to get on the phone or meet with them live.
It stores the video interviews in a manner that is easy to do, use, and recover.
It's also great to be able to record these interviews and then they can be shared with others on the team as needed for panel interview purposes, etc.
Front line support is lacking. They take a long time to process requests, and we are often told that they are unable to assist us with items that, we know from personal experience, is within their power to do.
Collection Site Network is difficult to maintain if you plan to add any additional sites aside from HireRight's preferred partners. Sometimes, we value convenience over minimal cost savings, and the setup time for these sites is too long. Once added to the system, there is no way for us to distinguish between custom sites and the sites HireRight has preferred terms with.
Communication of service interruption. When issues arise outside of scheduled maintenance, we often hear about it from our users, not HireRight. When we follow up with support, we never receive ETAs for a solution, so we have no useful information to pass along to our hiring managers. It is very frustrating when the product is not working at 100% and we have no idea when we can expect it to be fixed.
We have experienced some technical issues with the Live Interview feature. A lot of time it is because the user's computer settings are not set up correctly.
They are working on adding a feature that will allow you to edit the email templates. Hoping for this to be released soon as it is nice to have different communications sent out for different cites around the globe.
Customized CodeVues can be difficult to set up. Recommend having a technical employee help out with this. Would like to see more CodeVue questions added to the Question Library.
I've worked with Barbara several different times during my time with HireRight. And she is absolutely the best. She helped me with the integration side of things which was delightful because that can be somewhat confusing. She always responded to my emails and my needs in a very good timely manner. Can't complain about the support at all.
I enjoy HireRight much more as I am able to have more customizable features in the application as well as run reports that allow me to have increased efficiency in the hire process and know where all employees are in the process at any point in time. We selected HireRight due to these features as well as the decreased licensing cost.
Gray Peak doesn't even compare to HireVue. Where I think Gray Peak is a 2 or 3 out of 10, I am absolutely convinced that HireVue is a 10! Yes there are probably some tweaks for HireVue but this product is truly amazing. It impresses me each day with the volume that we are able to put through and how it is a complete convenience for ALL parties involved in the process
HireRight is a Pay as You Go platform, so there are no long-term contracts to worry about. We customized our template for the information we consistently need and fill in the demographics. I would say that the ROI is 100% - we have been able to vet out the less desirable candidates based on some of the information.
Time to fill has been reduced/ shortened since we are able to screen more candidates quicker.
Time to schedule has been shortened as candidates are able to self-schedule their own interviews with a hiring manager; no more chasing people through phone calls to coordinate multiple schedules.
Candidate reach has been greatly enhanced - we can reach more candidates than we ever could with traditional phone screening.
