Likelihood to Recommend Nervepoint Technologies Ltd
HyperSocket is very well suited if the resources and budget are made available. There is not much a learning curve for the IT Department or for those users already familiar with two-factor authentication. There will be some education and training requirements for most end-users as the notifications and general verbiage can be confusing for some. It may also show some exploits within some end-users who are unaware of a notification but will use the email to reset an expired password without thinking twice if it may have been a phishing email or the opposite where an end-user deletes or ignores the expiration email notification expecting it to be spam/phishing.
Read full review Verify protects our on-premises resources and some of our cloud-based ones, too. We've used SSO with several apps without issues. MFA was the main driver for us, and Verify was found to be a good fit for our needs, enabling our end users to access resources securely. This facility helped us build cyber assurance with our stakeholders.
Read full review Pros Nervepoint Technologies Ltd
Self service password resets Ability to synchronize a primary account password with secondary accounts Flexibility and intuitivness Read full review IBM Security Verify provides comprehensive identity and access management (IAM) capabilities. IBM Security Verify provides multi-factor authentication (MFA) capabilities. IBM Security Verify provides robust identity and access governance capabilities. IBM Security Verify provides comprehensive auditing capabilities. IBM Security Verify provides a comprehensive platform for managing and protecting privileged accounts. Read full review Cons Nervepoint Technologies Ltd
Help-Desk functionality similar to OneIdentity Self-Service Password Manager, as it provides additional users that do not require administrative access to assist with managing end-users who may have locked themselves out of HyperSocket Access Manager by forgetting their own security questions. Too many features which become unusable and feel like the payment plans are not flexible since it's an all-in-one product with one price. It is not necessarily a bad thing as most subscription-based pricing forces a buyer to pay more for an integral service that is only available on the highest price-plan. You really do get what you pay for, but we found many of our use-case scenarios limited the product. This isn't necessarily against the product, just a personal opinion around Multi-Factor authentication which is always primarily driven mobile devices. Not all companies or end-users have access to a multi-factor device, (or in our case, are allowed to have access to a cell phone while servicing members/clients). This creates a shortfall to allow multi-factor functionality to extend to all users unless there are hardware tokens, which can be miss placed or left out more easily as most users don't treat it the same way they would their personal smartphone. Read full review The mobile app can be a bit buggy at times if it gets fixed it would be great. UI seems a bit old compared to modern tools out there. There is a bit of a learning curve; if the developers can make it more intuitive it would be awesome. Read full review Likelihood to Renew Nervepoint Technologies Ltd
It works flawlessly, i have never faced any major issues with this. It has all the features such as Iam and security management. I think its a good investment and the benefits we reap from this software are worth the price.
Read full review Usability Nervepoint Technologies Ltd
While setup and implementation takes work and time, the flexibility and possibilities make up for that in the long run. This is not a product you can just install and run, but if you design and implement your ruleset well, it will save you a lot of work afterwards. Just make sure that the systems you want to use it for have an existing and proven connector.
Read full review Reliability and Availability Nervepoint Technologies Ltd
It is almost always available. they do updates at night, minimizing the effect of upgrades. It is always around, it is just old and maybe needs to start from scratch to get a better product for nowadays. It is almost always available during business hours when you need it. for 24/7 companies it may be more difficult to time the upgrades so that it does not affect your work.
Read full review Support Rating Nervepoint Technologies Ltd
The support team has always been the primary consultation base when we are faced by performance problems. From the deployment stage the team has managed to monitor the operation lifecycle and give best insights based on their observation. It works 24/7 to enhance productive service delivery to clients. The IBM Security Verify Support team has been the main player in the successful performance of this software.
Read full review Alternatives Considered Nervepoint Technologies Ltd
Nervepoint Access Manager (NAM) has the ability to deal with multiple domains. While
ServiceNow at the time we looked at the solution did not (I do not know if it does now). NAM was a more polished, mature product.
Read full review We evaluated
Oracle Identity Manager and were ready to move ahead with the purchase plan, but then found that IBM addressed the needs of our company in a more robust fashion. The price was significantly higher, yet in the grand scheme of things, the safety of both our data and the data of our clients was the most important criteria.
Read full review Contract Terms and Pricing Model Nervepoint Technologies Ltd
The licensing terms were favourable due to their flexibility based on the size and purpose of implementation. The billing frequency is done on quarterly basis. The vendor team has enacted best user policies that gives the company the full control of this platform. It is cost-effective as compared to most security verification tools in the market.
Read full review Professional Services Nervepoint Technologies Ltd
In the case of adjustments, we were often able to carry them out completely on our own and only used professional services for new requirements. Particularly in the case of access management, it is very positive that we usually needed IBM for a task in less than an hour and then developed the solution further on our own.
Read full review Return on Investment Nervepoint Technologies Ltd
As with any IT Service or Solution, the investment will always be seen as a sunk cost. The only ROI would be the time and resources spent elsewhere rather than with Password Management through an IT Department or similar department. I found that the time spent on password management was about the same, as many users who are frequently forgetting a password are also forgetting their security question & answers. There are some positives, as it was able to help manage the bulk of their non-windows passwords or passwords related to another online service. The centralized password manager doesn't feel like a true single sign-on but for most users, it replaces a hand-written copy they have taped to a monitor. It can help with automating some of the active directory workflows with its own user provisioning functionality. Took more time to set up than it was to manage on its own. Read full review Very much secured to the business as it provides granular level of configuration as far as authentication and authorization is concerned. Works as a reverse Proxy so totally hides the backend application from anonymous access It needs professional to install and manage it. It takes time to implement right set of policies but once setup as per requirement it will do its job Read full review ScreenShots IBM Security Verify Screenshots