Icertis vs. Zeal

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Icertis
Score 8.0 out of 10
Enterprise companies (1,001+ employees)
Icertis supports contract lifecycle management (CLM). The analyst-validated Icertis Contract Intelligence (ICI) platform aims to turn contracts from static documents into strategic advantage by structuring and connecting the critical contract information that defines how an organization runs. Icertis boasts users among iconic brands and disruptive innovators who use Icertis to fully realize the intent of their combined 7.5 million+ contracts worth more than $1 trillion, in 40+ languages and 90+…N/A
Zeal
Score 9.5 out of 10
N/A
Zeal offers automated contract lifecycle management, helping clients take control of critical internal processes with its AI-backed platform. Zeal’s collaborative contract management system empowers companies to automate contract functions, analyze contract data and build workflows to enhance compliance and efficiency. Procurement, Sales and Legal teams can use Zeal to gain actionable insights from the data within their contract repositories and achieve desired results ranging from risk…N/A
Pricing
IcertisZeal
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
IcertisZeal
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredOptional
Additional Details
More Pricing Information
Community Pulse
IcertisZeal
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
IcertisZeal
Contract Authoring
Comparison of Contract Authoring features of Product A and Product B
Icertis
7.3
11 Ratings
12% below category average
Zeal
9.5
2 Ratings
14% above category average
Contract creation7.811 Ratings9.52 Ratings
Contract templates7.910 Ratings9.52 Ratings
Clause library/saved fields8.110 Ratings9.52 Ratings
Guided logic5.49 Ratings00 Ratings
Contract Collaboration
Comparison of Contract Collaboration features of Product A and Product B
Icertis
6.8
13 Ratings
21% below category average
Zeal
9.5
2 Ratings
13% above category average
Contract sharing6.811 Ratings9.52 Ratings
Contract editing7.09 Ratings9.52 Ratings
Collaborating on contracts6.410 Ratings9.52 Ratings
MS Word plug-in7.49 Ratings00 Ratings
Approval process6.812 Ratings9.52 Ratings
Interdepartmental workflows6.110 Ratings9.52 Ratings
Contract Monitoring
Comparison of Contract Monitoring features of Product A and Product B
Icertis
6.7
12 Ratings
24% below category average
Zeal
9.3
2 Ratings
9% above category average
Contract database7.411 Ratings9.52 Ratings
Contract search6.611 Ratings9.52 Ratings
Contract milestone reminders & alerts6.310 Ratings9.52 Ratings
Custom contract reports5.99 Ratings9.52 Ratings
Tracking contract status6.610 Ratings9.52 Ratings
Compliance check7.57 Ratings8.42 Ratings
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User Ratings
IcertisZeal
Likelihood to Recommend
6.5
(13 ratings)
9.5
(2 ratings)
Usability
8.2
(2 ratings)
9.5
(2 ratings)
Support Rating
4.1
(2 ratings)
9.5
(2 ratings)
Ease of integration
5.0
(10 ratings)
-
(0 ratings)
User Testimonials
IcertisZeal
Likelihood to Recommend
Icertis
Icertis is well suited for organizations that have a large number of contracts to manage and need a centralized platform to manage them. It is particularly useful for organizations that need to track and manage contract expiration dates, renewals, and other important dates. It is also well suited for organizations that need to comply with regulatory requirements and need a platform to help with compliance.In terms of scenarios where Icertis may be less appropriate, it may not be the best fit for organizations with a small number of contracts to manage. It may also not be the best fit for organizations that need a high degree of customization, as the platform does have some limitations in terms of customization options. Additionally, Icertis may not be the best fit for organizations that want a platform that is focused on specific industries, such as construction or real estate, as it's more generic in nature.It's worth noting that Icertis is a powerful and flexible tool, and its suitability for a particular organization depends on the specific needs and requirements of that organization.
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Zeal
Besides having all the functionality of any 5 star CLM, the situations it has helped were:
  • Preventing contract
    deviation by controlling template versioning
  • Improving
    business processes with customized features such as unique intake forms
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Pros
Icertis
  • Contract Creation and Management: Icertis excels at streamlining the contract creation process. It allows users to easily create and manage contracts using pre-approved templates, which can be customized as needed. The platform also includes built-in e-signature capabilities, making it easy for all parties to sign and execute contracts electronically. This has greatly reduced the time and resources needed for contract management, and has enabled our organization to be more efficient in the contract creation process.
  • Contract Compliance: Icertis helps organizations stay compliant with regulatory requirements by providing real-time tracking and alerts for contract expiration dates, renewal dates, and other important dates. This feature has been particularly useful for our organization, allowing us to avoid costly contract renewals and stay compliant with legal requirements.
  • Analytics and Reporting: Icertis provides powerful analytics and reporting capabilities that allow organizations to gain valuable insights into their contract portfolio. These analytics and reports can be used to identify trends, track performance, and make more informed business decisions. This has been particularly beneficial for our organization, allowing us to better understand the performance of our contracts and make more strategic decisions.
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Zeal
  • Client service support.
  • Personalization of need.
  • Document tracking.
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Cons
Icertis
  • Some features are unnecessarily limiting. For example, the inability to delete records or change fields later if it turns out there has been a mistake in how the contract was entered or the term was described. The Icertis form fields are NOT the contract record that is required to be kept. If someone makes an error, they should be able to fix it. The contract itself doesn't change, and that is the business record.
  • Too much is built on the assumption that the person requesting the contract is the one with the control or ownership of the contract. It would be better if the person to whom the contract is submitted for review was the owner in the system.
  • Not all requests will in fact end with a contract. Sometimes requests are started and the project is abandoned or put on hold for a period of time. More status fields that reflect the reality of contracting would be helpful.
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Zeal
  • New feature request process - they tend to ask a lot of questions regarding my request.
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Usability
Icertis
Some functionality could be achieved with less clicking, the change management could be done a bit a better for deployments
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Zeal
Zeal is user-friendly for the non-tech person to use.
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Support Rating
Icertis
super dependent on how much money you want to pay. The general regular support can usually take around one to two weeks to get an answer and sometimes that issue is fixed but the underlying issue is not addressed even if you call out that it is a repeated issue. It appears that sometimes support is not really trained in how your instance is set up so there can be a bit of back and forth just to be able to get the appropriate support.
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Zeal
Customer support is outstanding.
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Alternatives Considered
Icertis
In our organization, we chose Icertis over Ariba Contracts because of its comprehensive feature set and its advanced contract analytics capabilities. We found that Icertis provided us with more flexibility and customization options, which was important for our organization's specific needs. Additionally, the AI-driven contract insights provided by Icertis have been extremely helpful in helping us optimize business decisions and realize the full potential of our contracts.Another important factor is that Icertis is industry agnostic, while Ariba Contracts has a stronger presence in specific industries. Icertis is more suitable for a wider range of organizations and that's why in our fictional organization we selected it.Overall, both Icertis and Ariba Contracts are powerful contract management software solutions, but Icertis's advanced contract analytics and its flexibility and industry agnostic approach make it a better fit for our fictional organization.
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Zeal
Much more hands-on team at Zeal that provides outstanding service to setup, train and educate our team on how to best use the product
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Return on Investment
Icertis
  • Since implementing the platform, we have seen a significant reduction in the time and resources spent on contract management. This has allowed us to reallocate these resources to other areas of the business, resulting in increased revenue.
  • Additionally, Icertis has helped us to improve our entitlement and obligations management, allowing us to better track and manage our contract expiration dates, renewals, and other important dates. This has helped us to avoid costly contract renewals and stay compliant with regulatory requirements, thereby protecting us against noncompliance and penalties.
  • The platform's built-in analytics and reporting capabilities have also been valuable in helping us to gain valuable insights into our contract portfolio, allowing us to make more informed business decisions. Additionally, the platform's contract intelligence has helped us to shorten our sales cycles, which has enabled us to close more deals in less time.
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Zeal
  • Allowed sales to send out templates without modification.
  • Automated tracking of data from contract templates sent out.
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ScreenShots

Icertis Screenshots

Screenshot of Intelligent Contract Set-up: Intelligent Contract Setup: Personalized, role-based experience for any type of user with flexibility models for complex organizationsScreenshot of Contract Operations: Self-service contracting with intelligent contract negotiations and bulk processing for quick responsesScreenshot of Governance Risk & Compliance: Enables users to proactively identify, assess and manage all contract risks and ensure the fulfillment of contractual obligations based on proactive insights from ICI’s compliance tools.Screenshot of Reporting & Dashboards: Improves visibility to reduces contract cycle times improve negotiation outcomes with dashboards and reportsScreenshot of Analyze Obligations: Obligations and fulfilments can be viewed from customized reports- across users, contract types, and statusScreenshot of Obligation Dashboard: Provides a 360-degree view of compliances with micro-actionable insights to the level of individual agreements