IncidentIQ vs. Jira Service Management
IncidentIQ vs. Jira Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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IncidentIQ | N/A | From help ticketing to IT asset management and beyond, the IncidentIQ platform aims to transform the way school districts provide and manage services. The suite includes iiQ Assets, iiQ Ticketing, and (for iiQ Ticketing) the Facilities add-on, designed to make submitting maintenance requests simple and efficient. | N/A | |
Jira Service Management | N/A | Jira Service Management (formerly Jira Service Desk, now including features from the former Mindville Insight, acquired by Atlassian in June 2020) is a service desk software that is purpose-built for IT, service, and support teams. The software provides everything IT and support teams need out-of-the-box for service request, incident, problem and change management. Jira Service Management integrates seamlessly with Jira Software so that IT and development teams can work better together. Users… | $0 per month |
IncidentIQ | Jira Service Management | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
IncidentIQ | Jira Service Management | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Incident and problem management |
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ITSM asset management |
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Change management |
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IncidentIQ | Jira Service Management | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.4 out of 10 | Ivanti Neurons for ITSM Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
IncidentIQ | Jira Service Management | |
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Likelihood to Recommend | - (0 ratings) | 5.7 (76 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (1 ratings) |
Usability | - (0 ratings) | 9.6 (2 ratings) |
Support Rating | - (0 ratings) | 9.1 (25 ratings) |
IncidentIQ | Jira Service Management | |
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Likelihood to Recommend | IncidentIQ No answers on this topic | Atlassian |
Pros | IncidentIQ No answers on this topic | Atlassian |
Cons | IncidentIQ No answers on this topic | Atlassian |
Usability | IncidentIQ No answers on this topic | Atlassian |
Support Rating | IncidentIQ No answers on this topic | Atlassian |
Alternatives Considered | IncidentIQ No answers on this topic | Atlassian |
Return on Investment | IncidentIQ No answers on this topic | Atlassian |
ScreenShots | Jira Service Management Screenshots |