Introhive vs. LexisNexis InterAction

Introhive is great as a sales enablement tool. It helps to track relationships, especially when going after a new prospect. We spend a lot less time updating information in our CRM. I like that data is real-time and syncs in the background, making sales relationships easier to manage and pinpoint.

Incentivized

It's well suited to organizations that intend to dedicate the staff to maintaining it as recommended in best practices material. It's much too large and complicated if it's only to be used as an address book and in those cases, a much simpler CRM might work better.

Incentivized

• UX is clean and nice to navigate.
• It's easy to search for relationships.
• The leaderboard adds gamification to the system.

Incentivized

• Collects contact information from incoming employees
• Synchronizes with Outlook contacts
• Separate interface for marketing and casual users

Incentivized

• The login URL is tricky for users to remember.
• Smartsync can be tricky and not work at times.
• There are potential data concerns with personal information/contacts being synced if you don't opt-out.

Incentivized

• The Windows app for marketing could be more wizard driven and simpler
• Technical support documentation is lacking in up to date information

Incentivized

We love the tool but it has gone way up in price from when we first implemented it

Incentivized

• It helps us to track our relationships with prospects.
• It saves us numerous hours updating our CRM.
• We capture contacts we didn't know existed.

Incentivized

• I'm only in the IT department so I'm not really sure about ROI but IA does much more than our marketing department is using it for. I would think the company is paying a lot of money for something that isn't being utilized.

Incentivized