Likelihood to Recommend Any scenario where you need to reach back into TIBCO support is something I would highly avoid. Most responses at the second round get you pointed to engaging their professional services. The general mentality seems to be "since our product acquisition cost is low, why don't you engage PS to get the value you need" If you are looking at enterprise scenarios, I would highly recommend looking at other more established products.
Read full review MSTR is great for any organization that is looking for a way to deliver complicated data in an uncomplicated way. From business teams to marketing and finance, several departments benefit from using MSTR to keep track of KPIs enabling teams to make optimizations along the way. MSTR provides great visual representations of data enabling team members to distill thousands of data points into easily digestible charts and graphs
Read full review Pros Very intuitive tool - An Advanced reporting user can figure out in a day on the end to end operations. Easy customization - Simple changes in UI makes it less headache for the end user who maintains the tool. Being an open source product (offers Jasper web services) makes a lot developer friendly compared to SSRS, Cognos etc. Easy Connectivity - Can connect to any data source (can connect to multiple data sources) for a single report - can be customized. Community - A very strong community available online, videos - on basic how to questions, also provides assistance to use case specific scenarios. Ease of Reporting - Can create a reports with in few clicks with out struggle. Domain Designer - A very powerful tool you can create a dataset using clicks with out writing SQL code. OnDemand Scheduling - A very good scheduling feature and a has got lot more simplistic compared to other popular tools like Cognos. Jasper Studio - Very good programmatic tool (desktop tool) lets you customize the reports more company specific, can embed complex coding with 3rd party languages like Java, Groovy (scripting language). Read full review They sell the product well, and make promises you will actually believe "checks the box" for most features a company would need. Doesn't actually deliver them though They answer the phone in a timely manner. Can't answer your questions or provide support, but the queue time isn't bad They have online documentation. It's not up to date, and likely doesn't reflect the version of software you are using, but hey... they can point to it. Read full review Cons Easier to customize the Jasper Server GUI. More flexibility with the input controls look and feel and maybe more input control types to select from. Have browser event functionality in the reporting itself. An easier way to iterate through an object. Maybe an option that tells the report Java run-time to stop following the report sequential flow and first integrate through this stated object many times. An easier way to create a list and add values to this list. Maybe one could stipulate the process flow of what needs to be computed first in a given field. The crosstab is a bit buggy on the Jasper studio side, so if that could be improved. Better and more examples of custom components The jive functionality on the tables needs an update. It looks so old and outdated. Read full review The graph options are not as robust as an Excel user might want. The metadata layer can sometimes be slower, and it takes a long time for reports to run. Viewing the data feed entered can be cumbersome at times, in terms of validation with reports. Read full review Likelihood to Renew Even though there are challenges with Architecture, sizing and other areas with Jaspersoft provided that Jaspersoft comes up with the right set of innovation, performance, scalability, and documentation in future it will be great expansion (win-win) situation for the clients and as well as Jaspersoft.
Read full review I would always choose to renew MicroStrategy as long as they lead the market in features, functionality and price. The support of MicroStrategy is timely and professional, I frequently get answers to my questions within 24 hours and normally have solutions within 48 hours. Training available for MicroStrategy completely covers everything required to be able to expertly use MicroStrategy and understand data warehousing.
Read full review Usability The overall performance of this platform has been excellent. It is easy to work with the user interface. Creation of digital content and publishing on our social media platforms during marketing has been easy. Running our applications and upgrading our system to meet international standards has been successful. The user dashboard displays reports and performance of all departments effectively.
Read full review The standard grid reporting could look more like the styling and object used for the Import and Visual Insight products. In addition, object properties almost seem to be hidden when first using the product. It's as if they are asking the engineers to only use the presets we make available...and, these presets are 10+ years old. On the positive side, Microstrategy seems to be the only product, not named
Cognos , which can scale to Big Data. The product is "hackable" via the SDK or tricking the Intelligence Server to do uncommon things. The Microstrategy development team also seems to be very involved with their OEM partners; especially when it comes to features and enhancements. A large majority of the improvements we suggested have made it into the product or on the roadmap for future enhancements. Only suckas fall for the shiny objects from most other vendors; Microstrategy is really the only choice for Enterprise BI.
Read full review Reliability and Availability I've never had an issue with MicroStrategy not being available due to MicroStrategy application malfunction. It is very robust and only failures I've seen were due to user error or the platform the machine running the service failed some how.
Read full review Performance Being able to customize the performance based on the business need is extremely powerful. Proper configuration and understanding of the usage pattern is key, if the technical ability of the architect is not at top level, then the product will not be configured correctly which will lead to poor performance.
Read full review Support Rating We have only had a couple of tickets to be open while using Jaspersoft. Each time we have a very prompte responses that would meet our expectations. We always felt that our issues were being address in a timely manner
Read full review Good user community. Support team is available if you are under AMC. You get decent support after raising the support ticket. If it is product bug they will inform you and let you know which patch will resolve the same.
Read full review Online Training While the training was somewhat beneficial, a lot of what was taught to us was what we managed to figure out in the weeks prior. It did provide some useful tips and reference material, but overall something more tailored to our requirements would've been better.
Read full review I have attended many trainings offered by MicroStrategy; both distance and in-person training. I earned my CRD (Certified Report Developer) certification via the online training. I found the training to be well organized and concise. Overall I will definitely continue to increase my knowledge with MicroStrategy via the online training offering.
Read full review Implementation Rating New releases can be very buggy, also lacking when it comes to standard time zones and formats that are outside the US. As a company we never feel comfortable implementing a new release for at least 3-6 months due to errors that are found
Read full review We measured following KPI for the success
Increase in Business Feeds Loads
Reduction in Controllers Manual Work.
Conversion of Manual Work into Systematic Workflows.
Increase in Customer Spend
Reduction in Service costs
Reduction in time-to-market for new campaigns
Increase in cross sell and Up sell
Error reduction in customer Identification
Existing client retained
Read full review Alternatives Considered Crystal reports is very expensive and does not integrate well with java based servers. Jasper also provides community edition, if we every want to downgrade the use, we always have the option of eliminating the server and using the reports as they are. Jasper also give you the opportunity to build BI on case by base basis including Dashboards.
Read full review Tableau is probably MicroStrategy Analytic's biggest competitor I've noticed over time, and I'm not sure why.
Tableau only covers visualizations independently for each business user, which then creates the issues of every employee creating their own version of the data, and then you have 20 versions of the truth. A enterprise data warehouse and MicroStrategy's Visual Insight is a better method.
Read full review Scalability This software is extremely scaleable, one can add more core servers which performs as a load balancing. The configurations available to manage usage patterns and daily activity are as high a caliber as any other enterprise level software. This product can be installed on both a windows and unix platform allow for integration on a budget.
Read full review Return on Investment Jaspersoft Community Edition has not had any significant impact on our ROI as we have purchased the commercial edition of the product. The only impact on ROI is that when we bring on new developers, he or she can begin work using the community edition while awaiting the installation of the commercial edition. Read full review MicroStrategy was helpful for reducing the amount of time we needed to spend number crunching large data sets, and in doing so, allowed me as the primary users to spend more time gleaning insights from the data that in turn informed our leadership team to make strategic decisions. By creating numerous canned reports available to all members of the team through email distribution or basic access to the platform, we were able to reduce the time I spent showing people how to pull the data in Microsoft Excel by nearly 40% . We ended up needing to make many changes to the way our DMP was feeding data into MicroStrategy due to incorrect reporting that caused complications in accounting and finance. Read full review ScreenShots