Likelihood to Recommend The Jira software works well for managing scrum boards and allocating resources to a task. When your Epics and Issues are set up properly, it can give you a good idea of where your team stands and the trajectory of your project. It is not the ideal solution if you need to provide documentation and support to people outside of your product teams or organization. It would benefit from having a public documentation or repository feature.
Read full review It's such a simple and effective tool! If you need an app to safely store your To-do's and make sure you stay on top of things, this is it. You can divide tasks lists into folders (like "home" and "business"), share the lists with co-workers, set notifications, even mark items as a priority. It's great for smaller, day-to-day tasks but if you need something to manage a bigger project or a team, you should look into more robust project management tools. Although this is a great app, it cannot replace tools like TeamWork,
Basecamp etc. But they work great together
Read full review Pros Running sprints and tracking progress of roadmap, epics, story, task and subtask The user interface is great. It allows tables inside details, have common shortcuts and clean design. Can create custom dashboards and can view data in multiple ways Advanced access rights based on role Read full review Wunderlist is what you need for your to do lists. It's really simple to use. Allows you to set due date to your lists, share them with your team and/or create a folder to divide and organize all your list set Also, Wunderlist is compatible with all platform and devices. So you can always be updated on your list or work on them from wherever you are and with all the devices you have. Read full review Cons Management of the software is very difficult at times, although has improved. Ability to manage resources is really non-existent, there are some plugins but they are ALL buggy (I've tested them all). Better integration with Trello, would love to see this happen. Right now it's very clumsy. Read full review Viewing more than one task at a time. Email forwarding tasks - sometimes can be buggy and not always smooth. Option to show more detail on a task without clicking task - example: being able to see attachment without clicking on task to view. Read full review Likelihood to Renew This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
Dustin Ghia Lead Consultant - Solutions Architect - Software Engineer
Read full review It's working, and doing precisely what we selected it for. The only hesitation is if Microsoft suddenly drops the platform.
Read full review Usability JIRA Software is a pretty complex tool. We have a project manager for JIRA who onboarded us, created our board, and taught us the basics. I think it would have been pretty overwhelming to learn without her. JIRA offers so much functionality that I'm not aware of -- I constantly need to Google or ask others about existing features. Also, although they are all under the Atlassian umbrella, I find it difficult to switch between JIRA Software and Confluence.
Read full review The actual user interface and the way to navigate around the app is very intuitive and easy to learn/use which would make me give it a high ranking, but the syncing issues drop down my rating because there are times where you add an item to the list and then it just disappears. Then when you add it again the sync will happen and now you have duplicates. The other negative with the usability is adding extra information to an item, such as files or comments or assignments. You can do it but it's difficult to tell which items have this information from the main screen. You have to click on them individually.
Read full review Support Rating Our JIRA support is handled internally by members of our Product Support team. It is not supported by a 3rd party. Our internal support will always sent out notifications for downtime which is usually done on the weekend unless it is required to fix a bug/issue that is affecting the entire company. Downtime is typically 3-4 hours and then once the maintenance is complete, another broadcast email is sent out informing the user community that the system is now available for use.
Read full review I have not had an issue where I needed to reach out to Wunderlist, but I know their contact and online chat is easy to access and feel confident that they would be helpful. My only worry is Wunderlist is becoming Microsoft to-do in May 2020, and I believe the app will become worse after that.
Read full review Online Training One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
Read full review Implementation Rating Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
Read full review Wunderlist giving 100% work satisfaction for me and my organization
Read full review Alternatives Considered Jira Software has more integrations and has more features than many of its competitors. While some of its competitors do have better UI/UX than Jira Software, they have improved this greatly over time. Atlassian also acquired
Trello years ago, so that adds better user interfaces to the system. They do also offer a pretty in-depth library of how to customize the platform that others don't.
Read full review Wunderlist is the cleanest of all these products, and also the most functional. It performs exactly like you would expect a to-do app to work, and you can make it as simple or as complex as you want.
Trello boards were too much for my employees to comprehend and they could never get the hang of it. Microsoft TO-DO is just a stripped down remake of Wunderlist and will be a while before it catches up (if it ever does). Todoist is the most similar to me, and it was mostly an aesthetic choice that made me choose Wunderlist.
Read full review Return on Investment Jira has positively made our company's daily activities much better organized With Jira we can track progress and follow up on tasks Jira has great reporting tools which aggregate various data and give us a good overview of our teams capacity Read full review Productivity Increase - Knowing exactly what I need to do and when makes sure that I am on the right track, working on the right project and task at the right time, and not missing anything (or wasting my time on tasks that don't move the needle). I'm delivering and following through on projects (big and small) without worrying about if I'm missing anything. This has helped specifically in product releases. One task I used to be late on every year was holiday greeting card releases in May. No one is ever ready to design holiday cards in April, so I wasn't even thinking about it. However, retail shops are buying their holiday products in the summer. I would always remember September as the weather started to change, which would lead me to miss out on the bulk of retail shop sales. With Microsoft To-Do, I mapped out the entire project, starting with designing 3 Hanukkah cards, to 3 Christmas cards, to printing them, photographing them, listing them, and marketing them. All with deadlines attached. Every detail was planned out in a doable way. For two years in a row, I did not miss out on this release and my sales have increased 300% year-over-year in part because of my release planning in Microsoft To-Do. Do you know those tasks that pop up in meetings that you write down somewhere and then sometimes just completely forget? No? Just me? Either way, I used to have them scattered in notepads, sticky notes, and notebooks, and a lot would be lost in the wind. With Microsoft To-Do, I take all of those to-dos gathered during the day and add them to my to-do list with a deadline at the end of my work day. Now, I never miss anything. Read full review ScreenShots