Likelihood to Recommend This is a great tool for bringing data out of your locked, internal systems and getting it into the cloud. It meshes well with Salesforce and is fairly easy to use, helping the transition from other older, more complex tools into a more modern environment. It has lots of competition in this space and some are better than others, but if your data is straight forward and you know it well, Jitterbit will get the job done. If you are not as close or comfortable with your data and need to do some wildly complex migrations, there might be better packages out there for you.
Read full review webMethods Trading Networks is an excellent choice for a business-to-business (B2B) gateway platform, for sending and receiving messages to/from external trading partner organizations. It excels at making it easy to define new interfaces and provides robust mechanisms for ensuring successful message delivery and processing through automatic retries. We also use it successfully for all our application-to-application (A2A) integration, which many would believe is beyond the scope of what webMethods Trading Network is good for; however, we have made it work and it has been very successful in our organization. I would not recommend using webMethods Trading Network for integration that requires low-latency or high-bandwidth data transfers. It is much better suited to shipping reasonable sized XML or JSON or flat file messages (less than 100 mb) around in situations that do not need sub-second latency. If you have low-latency or high-bandwidth needs, you should use a product more focussed on eventing, such as Kafka, for example.
Read full review Pros UI is super easy to understand with a low learning curve so admins can figure it out and maintain it without breaking anything. It's FREE! There's a paid version too but I like that you can use most of the features for free and they're not pushy with buying. There's a great user community that you can google and ask any questions. Most problems I've encountered have been posted and answered already. Read full review Document tracking Efficient partner management Set up trading partners with connectivity information Read full review Cons Migrating operations from QA to Production work well for initial deployment, however, when migrating an update to an existing job to production, sometimes certain project items are duplicated. This is not the end of the world... the duplicates can be removed, but would be nice if it was not required. I have not found a way to trap under-the-covers SOAP errors (for example, when a query you are running against Salesforce takes too long). You get a warning error in the operation log that the job only pulled a "partial" file, but it does not fail. Read full review Vendor is slow to add new features Performance scales with underlying database performance Use of My webMethods to administrate trading networks is clunky and slow Read full review Likelihood to Renew I have been evaluating other tools as a continuous improvement practice. I would like something that would be easier to use for a non-technical user. I work for a small organization and have no back-up for Jitterbit if something happens to me. We don't have the technically savvy employees to understand it.
Read full review Support Rating They have some of the best support of any software vendor that we use. They always get our issues resolved quickly
Travis Terry Performance Testing Engineer / Front End Developer /System Analyst
Read full review Alternatives Considered Evaluated
Dell Boomi and Celigo as alternatives prior to purchasing Jitterbit. We went with Jitterbit at that time because we could handle all changes ourselves without any assistance from Jitterbit, and we liked their size and nimbleness.
Dell Boomi was too big for us, and Celigo at that time did not have a self-service model. Every change had to go through them (although that has since changed). We were not in a position to be able to wait for someone to make changes for us given the rate of change within the business.
Read full review Ease of use and robustness of the product.
Read full review Return on Investment The time it takes to connect systems has reduced by orders of magnitude. Previously, we would custom-develop connectors between various systems and they would all be managed by different vendors. With Jitterbit speed-to-deploy and the efficiency gained by managing all connections in one dashboard has been the greatest piece of the ROI. Read full review Improved time to market for new A2A and B2B interfaces Ability to support modern standards with B2B partners Improved supportability and robustness when compared to the previous bespoke custom solution it replaced Read full review ScreenShots