Jive Software, part of the Aurea family of customer experience solutions, provides the gateway to an organization's most important assets – its knowledge and people. Jive's interactive intranet solution promises to connect people, information and ideas to help businesses outpace their competitors. The vendor says the product has more than 30 million users worldwide across every industry, and is consistently recognized as a leader by top analyst firms.
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Community Pulse
Jive
Considered Both Products
Jive
Verified User
Employee
Chose Jive
We also use Skype to communicate in our organization. They are both useful for organizational communication. The good thing is in Jive, you will have your own personal timeline. Jive also has a newsfeed or timeline that you can browse where you can see the latest updates from …
We had a Google phone number set up before and Jive was a lot better option than that. It is more consistent and can be configured much easier and with more advanced settings. Additionally, based on the pricing as well as working with the rep on our account, it was a perfect …
Jive provided phone support which can be useful in case of emergency. Jive's initial pricing was free which helped jumpstart the process. It also provided JIRA integration which we needed for certain teams. Jive also had Zendesk integration which was useful for support teams to …
We use Jive to keep in touch and share mass updates/important information to the company. It's a good way to keep up to date on what's going on, read articles others share and get to know each other a little better.
We found that Jive had integrations with the existing IT infrastructure/tools which was nicely aligned with our strategy of playing nice with the existing ecosystem, rather than compete against it. Jive uses a technology stack that is well known by our organisation …
I honestly don't recall what we briefly used before Jive - it wasn't good and didn't last long. I think it was under-utilized because you couldn't really do a whole lot with it. Jive does pretty much everything we need it to do, so for that reason alone, Jive is the superior …
I was not involved in the decision to implement Jive versus competitors. My presumption is that the feature set at the time was attractive compared to options like SharePoint. Useful to note that SharePoint seems to have closed the gap in recent years.
I think Jive is a very unique platform in that it is very user intuitive, and acts just like the social networks we've all grown to love and used to. I think it's a great way for the team in disparate locations to stay in touch, and a great way for management to monitor …
Very powerful collaboration tool, intuitive, easy to use and commonly used by software vendors - so once you are experienced with it you can apply your knowledge using it in many places.
Jive is a little behind the curve in comparison with the latest Microsoft features. Jive's lack of native capabilities to support work that requires process or structure increasingly puts it at a disadvantage.
Jive works more with how people actually work and not how admins think that people should work. For example, relying on a folksonomy of tagging instead of a restricted taxonomy is far more practical with how users actually search for content. By putting the power to the users, …
I did not make the decision to implement Jive. There is a collaboration tool in Salesforce. However, Jive was picked because it was a good quality price ratio tool. We have over 5K users and I believe the objective is to go to 10K users.
Without getting into specifics, Jive is relatively strong in terms of more 'ready to deploy' business solutions that require less overhead on the client organization side in terms of IT infrastructure, operational support and ongoing administration and maintenance. While some …
It's the market leader in Gartner's magic quadrant and the most innovative and easy to use platform.
Verified User
Administrator
Chose Jive
Drupal would be much better suited. They have fast version upgrades and immediate customer support. Jive lacked in all those areas
Verified User
Consultant
Chose Jive
I have worked on Lithium and Liferay. LifeRay has an advantage that it is opensource and will be cheaper. However it lacks the ton of features provided by Jive. Lithium does not support advanced customizations (except for theming). Jive does have the capability to customize …
It's definitely worth considering Jive for the type of application we've developed i.e. a central shared repository for all employees to host and discuss information. I can't say I have ever used a superior tool, but they may exist. I'm just not sure I would want to use it exclusively for file hosting, though. It does integrate with various other tools, so perhaps it would be fine if used in conjunction with another tool for that purpose.
Presence of Russian language (localization can be independently established)
You can configure several information tapes with different themes. One for work, the second for communication
A newly-arrived network user immediately receives a prepared block for beginners. After completing several game tasks, the user will receive the basics of using Jive.
There is a template for each scenario. There is even a template for planning R&D, and there are more than twenty of them.
Integrates with MS Office, Google Drive, Google Docs
There are all platforms (even Winphone and blackberry)
There are always external factors that can impact this decision but currently, the Jive platform is maintaining its lead in the market place in this area. If the innovation in this space by Jive continues, then this number will remain high. Integration with other systems and adaptability to changes in the market or in client needs will also make this decision hard to predict more then 6 months into the future
It was harder to use that expected. The admin needs to be code savvy to truly customize the system. And users need to trained on the system and the setup. Trainings and monitoring need to continue to enforce use.
Uptime was OK. But there was one day that the system crashed for a whole day. Our company was unable to operate. And all the plugins to word/excel froze causing those systems to freeze.
Jive posted a statement to the media saying all customers were up, but we were not.
They did an OK job when I needed them. Except for the one day the system went down. Jive pointed the finger at the hosting company, and the hosting company pointed the finger at Jive. No reliable information came to us.
Jive online training is there. It is OK/average. I feel some other companies are doing better. It is not a piece that is required to have a successfully implementation, but it could be useful to improve it
We had a Google phone number set up before and Jive was a lot better option than that. It is more consistent and can be configured much easier and with more advanced settings. Additionally, based on the pricing as well as working with the rep on our account, it was a perfect option for us
reduce amount of files/documents scattered & lost across shared drives
increased discovery, awareness and interaction of historically more separated individuals & team functions across the organisation
from an IT perspective, we've benefited from improved IT operations (e.g. troubleshooting info shared and easily searched/found with all team members - such that even junior team members can solve technical problems outside of business hours, lessening the burden for standby/call-in for more senior team members)