Likelihood to Recommend I think Kaspersky is well suited for large and small companies. Larger companies can take advantage of the KSC (Kaspersky Security Center) servers to help manage a large network. The KSC has many good features to help monitor the health of the organization. It does a good job with updating and deploying remotely. It has inventory features, and can even deploy non-Kaspersky software packages uploaded to the center. KSC can become a source of good information about [your] network that can be seen at a glance. IT departments are normally smaller than they need to be. KSC helps with larger and smaller companies because of this. A small company would appreciate the amount of information and management that can be done through KSC without needing extra help. If the company is small enough that they don't have servers on-site, there is a cloud version. I have not used that to know how it differs from the local KSC.
Read full review Symantec Endpoint Security is a well-rounded product that provides a significant amount of functionality and covers many of our endpoint needs without needing to resort to multiple vendors that might clash in unpredictable ways when ultimately deployed to the endpoints in our estate. The default policies are adequate and tuning these requires some time as with all similar EDR products but the product is flexible enough to allow very granular whitelisting/blacklisting which is great. Low resource requirements are also fantastic and we've not had many complaints from developers who were getting slowed down when compiling complex code with other previous solutions.
Read full review Pros The Security Center is laid out very well and makes it easy to install and manage the client endpoint protection on servers and workstations. The way security policies are defined and managed is very easy to understand. The client programs seem to be lighter and smaller on the client systems than others I have used in the past. Using fewer resources is always an advantage. Read full review The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them. The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date. I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself. Read full review Cons The PC imaging tools are difficult to set up and use Device Encryption tools are getting better, but are difficult to manage. The policies are powerful, but could be broken up. More help can be provided in what the policy element does within the policy setup Read full review The system should have a better ability to auto repair, if an item is malfunctioning it should auto reinstall. The cloud platform and the server do not talk well to each other and it would be great to get the same data on both platforms, this may be due to version though. It seems the whitelisting on the cloud platform could use some work. Read full review Likelihood to Renew The product is stable and accurate in detecting security threats. There are very few or no false positives in detecting security threats or unusual behavior and has very sharp heuristics. The product does the job very well including saving us money in getting 3rd party patch management tools as the business is already using Microsoft System Center Configuration Manager which is Microsoft product specific and the product patches these third party products e.g Adobe Flash Player
Read full review Best of Breed. Symantec Endpoint Protection beats all other end point products I have used, tested and seen in presentation at this point in time.
Read full review Usability The integration with a known solution is not good (Cisco ISE), product (10.x) does not automate remediation, however security is great and detects security threats with accuracy including heuristics, very few or no false positives
Read full review I think it works great. It's easy to administer. It's easy to see if it's working and how well. There's no real user interaction necessary.
Read full review Reliability and Availability I've used the on-premise server. I've only experienced one time that we couldn't open the console, and that was a server issue. It seems to be a dependable solution. It's there, and it's stable.
Read full review We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it
Read full review Performance Users don't notice any slowdown with the antivirus running on their systems. There have been issues when the systems have missed a scheduled scan, and it was checked to run at [a] first available time, they will start a full scan at startup. This has caused some lag. Normally there are also some issues with the workstation, but it is something to note.
Read full review Support Rating I give the maximum grade because we have no complaints; we never had any failure, serious error, and serious threat to the company. All of its features work very well. The great advantage of having a product supported by an industry-leading security company is that regularly updated security protocols will protect the system against all emerging threats.
Read full review Support is completely awful! You can never get anyone to help if you can even find a number to call. The support web portal is a joke and their response time if you're even able to submit a ticket is ridiculously slow.
Read full review Implementation Rating Make sure to provide awareness campaigns on changes that will be implemented and WHY the business is doing it and the benefits reaped. Benefits reaped is very important for the justification of why things have to change and emphasizing the importance of security. This will reduce user disgruntlement and total bitterness on use of their workstation or laptop
Read full review Use a third party deployment tool and not the deployment option within the SEP Manager itself.
Read full review Alternatives Considered Kaspersky is a leader in endpoint protection, but its ties to potential adversaries are unsettling. Kaspersky has a great threat research team and quickly identifies malicious software and its signature. Its web-based protection is also top notch. This is a great product but as with everything has its place.
Read full review Symantec Endpoint Security offers very similar features to the above products, they all do the same thing in terms of protecting your endpoints against cybersecurity threats. Installation wise the products all install from a central management system and report back to this for central reporting. Ultimately we choose Symantec as the reseller was able to offer additional incentives which made their pricing very competitive.
Read full review Scalability You can create groups and create different policies for each group. You can customize many parts of the software before it is deployed. You can create different tasks and schedules based on the groups. It is customizable.
Read full review Return on Investment It reduced the incidents of infections and so reduced the efforts needed by the IT department to mitigate problems. It made it difficult to manage the security of our growing mobile user base due to infrequent contact with our on-premise management server. Read full review The ROI from deploying this has led to fewer security issues which reduces costs. Keeping track of security issues and how the were remedied is easier. Deskside support can work with end users easily if something is triggered and this allows us to not have to overstaff. Read full review ScreenShots