Kazoo vs. Lattice

Great at recognition/engagement and performance management all in one place. Easy for admins to manage and for team members to navigate. If you would like to have a robust platform for goal setting, feedback, and performance reviews, Kazoo could be a great fit.

Incentivized

Lattice works very well for our two primary purposes: Performance Management and Employee Satisfaction. On the employee satisfaction surveys, we are able to capture comments as well as quantitative ratings. We are able to maintain anonymity for respondents and cut the data based on several descriptors. Lattice was a bit overbuilt for small companies. There were many features built in that we did not use. Lattice has a virtual suggestion box feature but it actually only generated an email window for the user. I would have preferred the suggestions to be sent within the system and maintained in the system rather than externally via email

Incentivized

• It provides visibility across the company for good deeds/recognition.
• It provides good opportunities to donate points to different causes.
• It provides rewards that are desirable and give you something you feel you want to work toward.

Incentivized

• Giving me up to date information and tasks that enable me to complete necessary training experiences.
• Giving me a user friendly interface/platform that allows me to communicate with coworkers, supervisor, etc.
• It notifies me when I have things to do, and when I have completed necessary tasks.
• It gives me a bank of completed tasks so that I can chronologically follow my progress over time as I have been with my organization.

• The ability to create custom reports as admins would be a nice feature.
• A feature that allows managers of the employees to be loaded into YEI and then they can receive a breakdown of the recognition of their direct reports periodically would be a nice feature.
• Ways for the employee to create their own reports to see their own receiving and giving metrics.

Incentivized

• The interface is a little bit difficult to navigate. I think the home page could be more streamlined.
• There is no way to check off or complete goals. It just reminds you forever until you delete them. There should be a way to have a list of completed goals.
• The org chart could be clearer, although it's possible that it's just how my company is doing it.

Incentivized

Its a very good service that boost interaction and company moral between employees

Incentivized

It is an expensive platform and other platforms are coming to market with similar features at a fraction of the price.

Incentivized

The service is extremely easy to use and provides a lot of value to its customers

Incentivized

I gave this rating because I haven't had to reach out to support

Incentivized

Lattice Support is not that good. We have had to have calls with them in the past and their product team did not have a lot of knowledge about their product. I believe they are able to provide a much better level of service and that would increase my likelihood to work with them again.

Incentivized

This product seems to outperform the competition in the reviews that we're aware of. Not surprisingly, we've been extremely pleased with this product. It's funny to think that a simple piece of software could add so much by way of positivity to our workplace, but it most definitely has. We love this program.

Incentivized

We previously used ADP's Performance Mgmt module and found it to not meet any of our needs. In the fall of 2020, I sourced/contacted three vendors - Lattice, Goal Span & Performance Culture & had demos of their offerings. Lattice checked all of the boxes we were seeking; implementation was fast & we were able to kickoff our first review the end of November as we normally do - what a huge positive difference we immediately saw!!

Incentivized

• Direct kudos feel good! Makes me wanna do more good.
• Publicity appreciation. My boss sees it. I can point him and others to it when review time comes around.
• Reminds me to thank others just because it's there.

Incentivized

• The clear ownership of individual goals probably had a positive impact on ROI
• As this is a people management software, it is hard to gauge the raw amount of impact it had on ROI. But it did foster a sense of community which I'm sure has a positive impact on ROI.
• Being able to align company, departmental, and individual goals all together has a positive impact on ROI.

Incentivized