Lansweeper - Network Discovery and IT Asset Management Software
Lansweeper is an IT asset
management solution that provides network…
$1
per year per asset
Spiceworks Help Desk
Score 8.3 out of 10
N/A
Spiceworks offers a set of free tools for IT network management and help desk support ticketing. The inventory management system essentially provides comprehensive device information for asset management. The Spiceworks Network Monitor provides information on observed IT for problem tracking and server performance monitoring. And finally, the Spiceworks Help Desk Software lets IT personnel stay on top of issues across the network with a ticketing system. Help desk roles with role-based…
Lansweeper is a more mature software. Its ability to scan hardware and software is more to the point and not so full of bad info or junk you don't need. The Helpdesk feature has better options and not locked down to what the creator wants you to see. But the Reporting and …
Though Lansweeper isn't designed as a live network management tool, it's intended as a static Networked Asset Inventory Manager. It does share many functions with other applications, and the reporting tool in Lansweeper is much easier to use and to customize (create your own …
Lansweeper is DRAMATICALLY cheaper than KACE and provides the same level of reporting and inventory of asset data. Where KACE outshines Lansweeper, is Lansweeper has a very minimal software deployment system that requires clients to have direct access to a common file share. …
For the price Lansweeper easily moved to the top of our list. It is extremely easy to use and manage. The amount of detail it gathers on each asset automatically was amazing. Manually adding an asset is very simple as well. The fact that it will detect peripherals on machines …
The main competitor that are not isted on your TrustRadius is PDQInventory and PDQDeploy, and those two come as a package and they blow Lansweeper out of the water for both software deployment and hardware inventory. That being said, comparing it to the others I see listed: …
Two very different products. Snow has agents, Lansweeper is agentless with massively different functionality. Lansweeper will be good for 150 to 200 user businesses, Snow is better for anything larger. Lansweeper has little software recognition beyond Microsoft. Snow has better …
We tried to use Jira for ticketing, but it doesn't support hashtag updating of tickets through email. We find it helpful to be able to convert emails from users into tickets by forwarding them to the help desk email address and including hashtags for ticket assignment, …