mFax by Documo vs. Nextiva vFAX

Documo is very well suited for general tasks many law firms need to do. We have increased the efficiency of our record requests to various entities by using documo. It is best suited for documents that are not too large. When you get into multiple hundreds of pages the fax may be pending for hours before it is confirmed sent

Incentivized

Perfect for those who don't use faxes significantly but need a reliable cost efficient service with good customer service. I don't think it would be best for those who need to use frequently, especially sending or receiving larger documents.

Incentivized

• Incredible, always available and efficient customer service.
• Immediate fax confirmations and ability to re-fax if necessary.
• Ability to review history and retrieve sent faxes.
• Extremely user-friendly and is a breeze to work with.
• Ability to customize fax cover sheets.
• Is actually fun and enjoyable to use.
• Prefer not to use any other fax software system because this one is the best.

Incentivized

• Reliable 24/7 faxing services
• HIPAA compliant faxing
• great customer support
• Ease of use

Incentivized

• I would like it to be easier to add contacts
• Larger faxes being sent sooner

Incentivized

• Better functionality for the online portal
• Better connection for larger documents
• More consistency for sending faxes via email

Incentivized

Every time I needed assistance, Documo's Support team has been available to help me and has fixed every issue I have had, which aren't that many. They are great to work with, easy to chat with, and very friendly and knowledgeable.

Incentivized

• positive: increases efficiency of requesting documents

Incentivized

• Saves us thousands yearly compared to old fax services we were using
• allows us to fax with ease and simple setup

Incentivized