Likelihood to Recommend I would say, where it's well suited as certainly any device where you know that either you're potentially running a Kickstarter device as your own personal unit, but maybe you want to try to connect it to some resource like, "Hey, you know what? This is a small community device. Maybe I'll try connecting my email on the go." You're protected from that perspective with the vendor, even if it's something that might be a bit suspicious from a hardware perspective. There's also the case where any device that you know are running Defender for endpoint that you're good to go. You don't really have to worry about all the other solutions out there because Defender has recovered.
Read full review Webroot, an OpenText company
The software tends to do a good job of basic protection but is not the best for larger clients and is not as powerful as some others offered on the market today. The support is not the best either, have had a hard time getting assistance in the past trying to resolve issues.
Read full review Pros It integrates perfectly with Azure Sentinel. I mean, that's great. We can have a single pane of class with other platforms, like Defender for Cloud, Defender for endpoints, and Defender for servers, which is awesome as well. The ease of deployment is because Microsoft made sure around a year ago that every single workstation with Microsoft Windows came with Defender for Endpoints embedded. Read full review Webroot, an OpenText company
It is very light weight and does not tax the computers resources Has a quick scan and does not take forevere when scanning It's central management on the web makes it easy to use and gives tons of control for Admins Read full review Cons While it's a very good product for auditing, it has a very hard time to distinguish what is malicious and is an attack, what is not. Very rarely we get indication of a real malicious attack. We got lots of hours for off the shelf malware that it cleans up automatically. So basically we never get to look at it, which is a positive thing, but threats are detected by the third party endpoint, so it will not be enough by itself. Read full review Webroot, an OpenText company
There are several configuration options for both end-point and DNS protection. Would like a more simple way to understand and validate settings. Support is heavily video or FAQ based although you can submit a Support Ticket. Would like more availability to an actual support engineer. Overtime you can forget how to change setting - a refresher course would be nice, especially as new features are added to the solution. Read full review Likelihood to Renew Cost add-ons for Security features is nickel and diming the process to keep pace with cybercrime. Limited Education budgets require us to be more pro-active in finding cost-effective measures to protect our devices, staff and students. Defender is a strong, well-featured product that is pricing itself out of the education market
Read full review Webroot, an OpenText company
It has proven successful so far in our environment for controlling malware/virus outbreaks.
Read full review Usability Webroot, an OpenText company
Like I said before, sometimes I can't find what I need to change a setting.
Read full review Support Rating The first time I tried to onboard my macOS endpoints to MDE I struggled for quite a bit. I had to reach out to Microsoft's MDE support team. The tech was very helpful in walking me through the steps during a screen share session
Read full review Webroot, an OpenText company
Support has been reliable up to this point. A request can easily be generated via the console and support responding in a reasonable time. We have not had any major issues other than the basic agents not communicating with the console and the like.
Read full review Implementation Rating Webroot, an OpenText company
I had some difficulties with remote users. I ended up needing to open a remote tech support session and finish the process. Other than a few speed bumps, I was impressed with the engineering of the install. Because of time differences, I was done installing in two days. The cost, per license, could be less.
Read full review Alternatives Considered Tenable Security Center was a fantastic exposure detection tool but there was always a lag and servers would hang alot when being scanned causing resource traffic. Microsoft Defender for Endpoint on the other hand does not use up most resources soo there is usually noo lag during scanning and it also provide more detailed insights on the network. Also Microsoft Defender for Endpoint integration power has helped us up our security game by delivering a smooth secure network.
Read full review Webroot, an OpenText company
We found other products to be able to detect malware and malicious URL's better than Webroot Endpoint Protection. Thus, we moved away from Webroot Endpoint Protection. Also, over the years, there were at least 2 big mistakes by Webroot, where our business applications were flagged as malicious as a false positive. Webroot did a public apology, but those mistakes were highly disruptive.
Read full review Return on Investment Positive : Microsoft Defender for Endpoint offers sophisticated threat detection and response capabilities, putting it into use helps increase security. Reduced security incidents, data breaches, and related expenses may arise from this. Positive : A more secure environment means less time and effort spent by IT and security teams on remediation and incident response. False Positives: Like any security solution, false positives can occur, leading to unnecessary investigations and potential disruptions to business operations. This may require additional resources to manage. Read full review Webroot, an OpenText company
The licenses are pretty expensive but less costly than an actual malware infestation. We have tremendous peace of mind knowing that our machines and communications are secure. Our IT consultants are a little more involved in day-to-day management than they were before deploying Webroot Endpoint Protection, which means an increase in cost, but again this is a fair price to pay for protection against Internet threats. Read full review ScreenShots Microsoft Defender for Endpoint Screenshots