Patrol Points vs. ServiceNow Customer Service Management
Patrol Points vs. ServiceNow Customer Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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Patrol Points | N/A | Patrol points is a real-time security guard tour system designed to help guards completed their security patrol efficiently from a smart phones using NFC technology. Patrol points comes with a security checkpoint system, reporting, incident reporting, parking management, security logs, key tracking and much more. | N/A | |
ServiceNow Customer Service Management | N/A | Built on the Now Platform, ServiceNow offers their Customer Service Management solution through the Standard and Professional Customer Service Management bundles. Both include agent workspace, knowledge management, survey and assessment module, and the community module, oriented in this edition to support customers rather than internal employees. The Professional bundle also includes performance analytics, predictive intelligence, and related tools to support customer support agents improvement… | N/A |
Patrol Points | ServiceNow Customer Service Management | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Patrol Points | ServiceNow Customer Service Management | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Patrol Points | ServiceNow Customer Service Management | |||||||||||||||||||||
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Patrol Points | ServiceNow Customer Service Management | |
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Small Businesses | Kickserv Score 9.3 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Jotform Score 8.7 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | ServiceNow Customer Service Management Score 7.9 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Patrol Points | ServiceNow Customer Service Management | |
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Likelihood to Recommend | - (0 ratings) | 7.4 (6 ratings) |
Usability | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 9.0 (1 ratings) |
Patrol Points | ServiceNow Customer Service Management | |
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Likelihood to Recommend | Condo Control Central No answers on this topic | ServiceNow |
Pros | Condo Control Central No answers on this topic | ServiceNow |
Cons | Condo Control Central No answers on this topic | ServiceNow |
Usability | Condo Control Central No answers on this topic | ServiceNow |
Support Rating | Condo Control Central No answers on this topic | ServiceNow |
Alternatives Considered | Condo Control Central No answers on this topic | ServiceNow |
Return on Investment | Condo Control Central No answers on this topic | ServiceNow |
ScreenShots | Patrol Points Screenshots |