PG Forsta HX Platform vs. Satmetrix (discontinued)
PG Forsta HX Platform vs. Satmetrix (discontinued)
Product | Rating | Most Used By | Product Summary | Starting Price |
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PG Forsta HX Platform | N/A | The PG Forsta HX platform, the technology and research solution formed from the Forsta solution based on the combined (through merger) technology of Dapresy, Confirmit, and FocusVision, and later by the acquisition of Press Ganey in 2022, is a customer experience management solution featuring both forms and text analysis to understand the Voice of the Customer. | N/A | |
Satmetrix (discontinued) | N/A | Satmetrix was survey-based customer experience management software. It contained summary and individual customer data for tracking the customer lifecycle. Satmetrix was acquired by NICE Systems in July 2017, and is no longer available. | N/A |
PG Forsta HX Platform | Satmetrix (discontinued) | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
PG Forsta HX Platform | Satmetrix (discontinued) | |
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Top Pros |
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Top Cons |
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PG Forsta HX Platform | Satmetrix (discontinued) | ||||||||||||||||||
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Survey Format & Appearance |
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Survey Content |
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Survey Logic |
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Survey Reporting & Analytics |
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Survey Administration & Security |
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PG Forsta HX Platform | Satmetrix (discontinued) | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Square 9 Softworks Score 9.9 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | Square 9 Softworks Score 9.9 out of 10 |
Enterprises | Quadient Inspire Score 9.3 out of 10 | DocuWare Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
PG Forsta HX Platform | Satmetrix (discontinued) | |
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Likelihood to Recommend | 9.0 (25 ratings) | 4.0 (7 ratings) |
Likelihood to Renew | 9.0 (19 ratings) | 5.1 (5 ratings) |
Usability | 7.1 (5 ratings) | - (0 ratings) |
Support Rating | 8.0 (3 ratings) | - (0 ratings) |
Implementation Rating | 9.0 (2 ratings) | - (0 ratings) |
PG Forsta HX Platform | Satmetrix (discontinued) | |
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Likelihood to Recommend | PG Forsta | Discontinued Products |
Pros | PG Forsta | Discontinued Products |
Cons | PG Forsta | Discontinued Products |
Likelihood to Renew | PG Forsta | Discontinued Products |
Usability | PG Forsta | Discontinued Products No answers on this topic |
Support Rating | PG Forsta | Discontinued Products No answers on this topic |
Implementation Rating | PG Forsta | Discontinued Products No answers on this topic |
Alternatives Considered | PG Forsta | Discontinued Products |
Return on Investment | PG Forsta | Discontinued Products |
ScreenShots |