Likelihood to Recommend Korber Supply Chain (formerly HighJump)
Although we are a small carrier (20 trucks with two people who dispatch during the same hours), Prophesy would be even more powerful with a slightly larger company that has multiple dispatchers that need to share information without being physically together. Multiple-office locations or companies that have employees working remotely would do well with Prophesy.
Peter McManus Partner Relations / Regulatory Compliance Manager / Operations
Read full review Samsara [for Fleets] is an excellent solution not only to help with the DOT/FMCAS ELD compliance regulation, it has helped our organization stay on top of our fleet health and maintenance better than ever before. This program takes the mileage from the trucks and uses that information to calculate the maintenance intervals for all service schedules created. Then it will give you warnings as the vehicles approach those intervals in order to help plan out maintenance for your fleet minimizing down time.
Read full review Pros Korber Supply Chain (formerly HighJump)
Scheduling of drivers and loads. Integration with third-party applications. Driver management. Equipment management. Operational accounting functions. Peter McManus Partner Relations / Regulatory Compliance Manager / Operations
Read full review Video monitoring of road and cab activity. GPS tracking of vehicle location. Read full review Cons Korber Supply Chain (formerly HighJump)
Reports - the sheer number can overwhelm new users. Fuel report uploads. Mobile communications need a dedicated PC. Peter McManus Partner Relations / Regulatory Compliance Manager / Operations
Read full review Better notice of when a camera has gone bad or AI of a covered camera. Read full review Support Rating Korber Supply Chain (formerly HighJump)
The technical support individual we normally work with is professional, proficient, effective, responsive, and understandable which are all unusual traits with techincal support individuals.
Peter McManus Partner Relations / Regulatory Compliance Manager / Operations
Read full review Great support team. Always available by chat, phone, email. They have always answered our questions and issues that we've had with the software. I'm thankful to have such a quality team to back their product. I was surprised by the level of access and transparency they offer to their customer service team to share with us.
Read full review Alternatives Considered Korber Supply Chain (formerly HighJump)
The two most important features for us when deciding which provider to use were integration with third-party software and ease of scheduling drivers and matching with loads. Prophesy, for the money, excelled in both areas over the other systems we reviewed, some of which are not listed. The professionalism of the sales rep also set a tenor for the company he represents
Peter McManus Partner Relations / Regulatory Compliance Manager / Operations
Read full review Samsara [for Fleets] is head and shoulders about the opposing products we stacked it up against. Between the ease of use for the driver app, the intuitive user friendly homepage and attentive staff and support team that Samsara provides makes their solution second to none. There have been multiple times that I have suggested items in the respective area of the website and within days I'm having a conference call with their development team so they can better understand what I'm looking for and how to make it happen and appeal to all customers in a constant effort to add value to their product.
Read full review Return on Investment Korber Supply Chain (formerly HighJump)
Increased detention claim success by 70-80%. 100% success rate in meeting resource maintenance target. Decreased receivables by three days. Peter McManus Partner Relations / Regulatory Compliance Manager / Operations
Read full review Reduced accident frequency. Reduced liability for accidents caused by others. Mitigated and quick resolutions to accidents caused by my drivers. Read full review ScreenShots