Likelihood to Recommend This is well suited to give you a guideline of where your company is at and areas that can improve upon. This was our first year so I believe when we continue to use this it will show areas that we can still improve upon and areas that we have improved upon
Read full review Good if you are just getting started with online application forms for grants. Not so good if you have more advanced needs for data reporting. Also not great to be a fairly long term customer who can't take advantage of recent changes, because they provide no automatic or even manual way to link older submissions to the new grantee profiles based on an applicant's UEI/EIN.
Read full review Pros Quantum reporting was really easy to read and great for presenting to upper management. They also offered some great additional resources for an upcharge. This software is customizable to your organization, which is great. This software was very user-friendly for my employees completing the engagement survey. Read full review Great customer service. Reviewers are able to see all documents on one screen instead of opening multiple windows in order to review the application. Applications are easy to build and edit. The review portions is user friendly. Applicants find the forms easy to use. Read full review Cons I mentioned this to them after our last survey. The first year we did the survey the Quantum Workplace site provided us with detailed information on creating improvement plans, questions for employee focus groups and best practice information. While the site still provides information on creating an action plan, they removed the other information and haven't offered any new tips in the past two years. I would like to see them bring this back and update it each year so it is fresh and provides usable action items. Read full review It really is just a submission aggregator and does not make the grants/project management very efficient for program managers. Our organization uses our grant application process to deepen our local nonprofit relationships and needs to be able to view & manage nonprofit profiles, not just submissions. Need more options for DocuSign fields beside the placeholder tags that are currently available, such as custom fields we've created within a specific form. Need functionality for nonprofits that use fiscal agents -- this is why we cannot use the charity check feature to organize our submissions by organization name. Pulling reports for reviewer scores is not feasible with the current setup -- we have an agreement with Submittable to pull our scores in a specific format that we are unable to do within the system ourselves. This eliminates some level of efficiency we thought we would have. Pulling immediate information from reports is not feasible -- there's a delay of approximately two days for submission information to populate into the advanced report. This creates some manual work for me to be able to process same-day payments for the emergency assistance program. Read full review Likelihood to Renew Everything that I had expected from the survey were delivered with a few more
Read full review We use this software annually to help with our grant processes. Without it, I'd be so lost! Our team relies on the data from our past years to sift applications and we try to prioritize those who have applied and been a finalist but perhaps didn't win in years prior
Read full review Usability The survey is very easy to use. Our Team Members were able to take the survey via their cell phones and had little to no trouble completing them in a reasonable period of time. Our folks in the office with computer access were all surprised at how easy and smooth the process to provide feedback went and how quickly they were able to work through each question.
Read full review Submittable is very user friendly. Even our less tech-savvy team members were able to navigate Submittable and achieve what was necessary. The single limitation is that it is not easy to move information/documents/applications from the Submittable platform into other platforms, or even to download documents from Submittable into a separate storage system
Read full review Reliability and Availability We have thankfully never experienced an outage nor been affected by a technology issue on Submittable's side that has delayed our grant process. We have instead been able to distribute over $6M in donated dollars to AAPI small business owners because Submittable is trustworthy and available
Read full review Performance We've had a quick and efficient submittable experience that has always been easy to use. When we need a report it downloads within seconds, even the larger reports are 30 seconds or less to download. Pages are quick to load and reports complete in a more than reasonable time frame
Read full review Support Rating The professionals at Quantum really take the time to understand you and your organization and I think this goes a long way in rolling the product out with little to no issues. Their Customer Service Team does an outstanding job of being available or getting back to you in a very short period of time. I do not recall EVER being frustrated because I had to wait to get a question answered or could not get a question answered within a reasonable period of time.
Read full review I think that they are good at answering our questions and solving our problems. We occasionally get reports from applicants about problems the Submittable team has not solved, but I do not know what the applicant has done to get the problem solved.
Read full review In-Person Training We did not receive in-person training technically, it was virtual but it was one on one with a specialist. They were very patient and skilled - she knew everything about the program and honed in on features that would help make our jobs easier. We are so grateful for the training!
Read full review Online Training 10/10 because we were able to meet virtually and still get all of our questions answered! Online was effective too because we could easily record the sessions and review them later. Since we had to onboard our reviewers virtually, it was actually convenient that this was the same method we learned how to use the entire program virtually too.
Read full review Implementation Rating Very easy system to use. I also like how you can customize your survey to work on certain areas you feel are important at the time. They also provide you with a list of questions you can select from as well as implement any custom questions you feel would be beneficial
Read full review I would say, provide Submittable as much detailed information on your planned use of the platform and your desires with the platform as possible, and the implementation will be tailored to accommodate your organization with minimal lag time and issues/problems.
Read full review Alternatives Considered We selected Quantum Workplace for three primary reasons:
Greater database of survey responses from more organizations and employees (strong benchmark universe) Automated tools to create department level executive summary presentations Prior experience with Quantum via Best Places to Work survey And, finally, the pricing was very competitive, although not necessarily the lowest.
Read full review When it comes to collecting applications, no one beats Submittable in terms of features and functionality. With other software we used, there were far too many limitations, including having to manually download data, inability to use logic for fields, and no analytics. The other products we used for application collection could not compare to Submittable.
Read full review Contract Terms and Pricing Model Pricing is fair for the product and support received, and we are content with the billing being annual in order to save overall. Contract terms are fair, and don't seem inflated for any reason. Pricing per application is also fair, and you can actually have the applicant absorb the cost if necessary
Read full review Scalability We were happy to use this for many projects, but sometimes it can be hard to filter for a specific applicant and see how many of our projects and grants they have applied to without filtering by project. We're also hoping to have the feature added where reviewers can only see one project at a time if they don't have clearance to view all of the projects
Read full review Return on Investment Much better turn-around on reporting which has led to us being able to begin follow-up steps with our employees MUCH quicker. Improved results analysis allowing managers to better target their efforts. Reporting that is consistent with our marketing brand standards so that it doesn't feel too "off the shelf". Read full review Ease of training new employees with the system, simple interface and similar to other CRMs, etc. We can launch a new grant fairly quickly now that we have the processes down and templates created Ability to respond quickly to provider questions/needs Read full review ScreenShots Quantum Workplace Engagement Surveys and Pulses Screenshots