Likelihood to Recommend If you need unattended remote access, you will need one of the paid plans, so for a quick always on remote support option, [ShowMyPC] may not be the best suited. If security is an issue and your client's compliance rules won't allow always on remote access, then ShowMyPC is probably the best on-[the]-fly remote access on the market. On demand access is always free and can be done via browser or via a very small client download.
Read full review SupRemo is well-suited for scenarios such as remote IT support, collaborative work, and training. It excels when IT teams need to troubleshoot and resolve technical issues on remote computers, as it allows for efficient, real-time control and support. In collaborative work, SupRemo enables multiple users to work on a shared computer simultaneously, making it valuable for project collaborations. Remote training sessions also benefit from SupRemo's capabilities, ensuring effective onboarding and skill development for remote or geographically dispersed teams.However, SupRemo may be less appropriate for extremely sensitive or highly regulated environments, as it requires careful configuration to maintain strict security standards. Additionally, it might not be the best choice for organizations with limited bandwidth or unreliable internet connections, which could hinder the performance of remote sessions.
Read full review Pros Easy access to help with software issues. Technical support Access to Remote desktop control Recording sessions for paper trails Read full review Remote IT Support Training and Onboarding Collaborative Work Read full review Cons Free level should have automatic reconnect on reboot Being a remote access only software pricing plans could be better Branding should be allowed on lower plans Read full review App for Android App for IOS Webclient Read full review Alternatives Considered ShowMyPC lags behind its competition when it comes to usability and smoothness in operations, its UI on the web is complicated and seems out of place. The high point of this product is its customer service provided through chat support for any issues which is instant. The product also lacks integration with rd party CSPs for file sharing and it does not have a MAC client which works against it.
Read full review SupRemo and
AnyDesk are both remote desktop software solutions, and they share many common features and capabilities. The choice between SupRemo and
AnyDesk depends on your organization's specific needs and priorities. If you prioritize a user-friendly interface and robust security features, SupRemo might be the better option.
Read full review Return on Investment The on-demand access is free - can't get a better ROI than that Plans are relatively inexpensive - as long as you are not managing large amounts of devices Having a go to remote access solution that enables clients to control access is priceless Read full review Cost Savings Improved Productivity Efficient Training Read full review ScreenShots