Splunk Log Observer vs. Sumo Logic

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Splunk Log Observer
Score 8.5 out of 10
N/A
Splunk's Log Observer reduce time troubleshooting. The live Tail allows SREs and developers to filter and watch critical logs without having to learn a query language.
$6.25
per month per host
Sumo Logic
Score 7.5 out of 10
N/A
Sumo Logic is a log management offering from the San Francisco based company of the same name.
$3
Per GB Logs
Pricing
Splunk Log ObserverSumo Logic
Editions & Modules
No answers on this topic
Essentials
$3.00
Per GB Logs
Enterprise
$4.00
Per GB Logs
Enterprise Security
$4.25
Per GB Logs
Enterprise Suite
$4.75
Per GB Logs
Offerings
Pricing Offerings
Splunk Log ObserverSumo Logic
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Splunk Log ObserverSumo Logic
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
Splunk Log ObserverSumo Logic
Small Businesses
SolarWinds Papertrail
SolarWinds Papertrail
Score 8.9 out of 10
InfluxDB
InfluxDB
Score 8.5 out of 10
Medium-sized Companies
PRTG
PRTG
Score 8.7 out of 10
GitLab
GitLab
Score 8.9 out of 10
Enterprises
PRTG
PRTG
Score 8.7 out of 10
GitLab
GitLab
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Splunk Log ObserverSumo Logic
Likelihood to Recommend
8.7
(10 ratings)
7.0
(15 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
10.0
(1 ratings)
7.5
(3 ratings)
Support Rating
10.0
(1 ratings)
8.7
(6 ratings)
Implementation Rating
10.0
(1 ratings)
9.0
(1 ratings)
Professional Services
-
(0 ratings)
6.2
(3 ratings)
User Testimonials
Splunk Log ObserverSumo Logic
Likelihood to Recommend
Splunk
Great for organizations that need to centralize different types of logging across integration, qa, sandbox and production environments. Would be less impactful for organizations that don't have complex logging needs.
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Sumo Logic
SumoLogic is a fantastic log aggregator and analysis tool, a fine alternative to Splunk. Searching is powerful and mostly intuitive and results come fast. If you have application logs in clusters or Kubernetes pods that lose their logs every time they're restarted, Sumo is the solution for you
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Pros
Splunk
  • Providing in-depth insights
  • A related content feature which really helps us to figure out which service is breaking the infrastructure.
  • The Log explorer which helps us to explore the entire log and pin point the errors/issues.
  • Fast and powerful log investigation
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Sumo Logic
  • Sumo Logic allowed for our InfoSec team to ingest logs from our CDN directly, in real-time, instead of massive compressed archives that were sent every two-hours (the only alternative at the time). Sumo Logic had an app for these logs, that allowed us to easily get an immediate payoff from the data, with canned dashboard and saved searches.
  • Sumo Logic has a fairly extensive REST API when it comes to log sources, source configurations, dashboard data, searches, etc. Their wiki for the API is usually kept up to date.
  • Sumo Logic, during the period of time I had used their product, had added the ability to configure agents via configuration files. This allowed customers to configure their endpoints, and modify the endpoints, with configuration management tools like Chef / Puppet / Salt. Beforehand, the only option was to always make changes either via the web portal or REST API.
  • The solutions engineers were extremely helpful, and easily reachable when issues would occur.
  • Users at our company found it easy to get started, working on new dashboards, scheduled searches, and alerting. The alerting worked well with our third-party paging tool.
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Cons
Splunk
  • Integrating the system with Slack channels
  • Saving the logs in different cloud provider
  • Viewing the logs at more fine grained level based on user roles and permissions
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Sumo Logic
  • I like the help center, but I think if it had more GUI tools, it could help new users.
  • Pulling out data is sometimes hard to read, (Maybe if I knew how to export data better, this would not be an issue for me).
  • I would like better know-how on how to create reports that will help our business.
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Likelihood to Renew
Splunk
I'm a Splunk specialist, and I'm involved in its use and improvement.
Read full review
Sumo Logic
No answers on this topic
Usability
Splunk
It gives access to data features for every level of users: from managers and executives to Analysts, each one with the correct level of observation and analysis.
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Sumo Logic
Sumo Logic is very powerful but definitely requires some configuration work to get the most out of it. You can get a certification related to this, but it is definitely not something you can just throw together.
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Support Rating
Splunk
Splunk support is very quick and efficient. Pre-sale specialists are very skilled and available.
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Sumo Logic
I would give this rating because I attended a free Sumo Logic training at a WeWork in Chicago. I found the training very useful, and I learned a lot of features that I was not aware of before I went to the training. I like the idea that SumoLogic provides free training seminars. I am certified in level1, and I plan on certifying to level2.
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Implementation Rating
Splunk
Follow a training before starting.
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Sumo Logic
I was satisfied with the implementation, as at the time, it was the best way to implement the product with the available feature sets in Sumo Logic. User creation and management became more of an issue during continued use, instead of it being an issue related to deploying the product in our environment.
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Alternatives Considered
Splunk
I had not considered other products because Splunk Log Observer was in use in my company before I started working there.
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Sumo Logic
Sumo Logic works very well out of the gate. For a small business it has given us what we need. I worked at a larger company previously, and we produced so many logs we had to create a custom logging service to handle them all. Cost and availability are big issues when deciding between the different services, whether self maintained and hosted, or provided by another company.
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Professional Services
Splunk
No answers on this topic
Sumo Logic
I've assisted several OneLogin customers with partner accounts to Sumo Logic. It has always been pleasant.
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Return on Investment
Splunk
  • Significantly reduced the MTTR (Mean Time To Recovery), which in turn has improved the end-user experience tremendously.
  • Meets compliance requirements of security policies, audit, regulation, and forensics.
  • Helps us to track/manage the resource usage on our cloud instances which has a direct implication on the recurring cost.
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Sumo Logic
  • I can't think of any negative side effects other than it being SO slow sometimes, but compared to Splunk everything is slow
  • It's SO much cheaper than Splunk that the time it takes to query information is well worth it
  • In the times that we've had Sumo go down or stop logging information, we've found that we'd be absolutely lost without Sumo
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ScreenShots