Talkdesk vs. TeleCMI
Talkdesk vs. TeleCMI
Product | Rating | Most Used By | Product Summary | Starting Price |
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Talkdesk | N/A | Talkdesk is a cloud-based contact center platform with voice, digital channel, and workforce engagement management capabilities. Talkdesk’s key features are its customizable user interface, built-in AI automation, and its integration with numerous CRM and helpdesk applications. | $85 per month per user | |
TeleCMI | Mid-Size Companies (51-1,000 employees) | TeleCMI provides business voice solutions for sales. The cloud-based telephony communication platform is designed for companies and aims to increase sales' productivity and streamline operations. Their products are tailored to provide business phone systems for startups, SMEs, and enterprises. TeleCMI integrates with the user's CRM and helpdesk tools to enable a hassle-free transition to the system. It boasts robust global network connectivity, with international numbers available in… | $1,000 per year Upto 4 Users |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
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More Pricing Information |
Talkdesk | TeleCMI | |
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Ask people about this product | See helpful people who have experience with this product | |
Top Pros |
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Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Talkdesk | TeleCMI | |
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Small Businesses | CloudTalk Score 9.4 out of 10 | CloudTalk Score 9.4 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | CloudTalk Score 9.4 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Talkdesk | TeleCMI | |
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Likelihood to Recommend | 8.1 (450 ratings) | - (0 ratings) |
Likelihood to Renew | 8.7 (37 ratings) | - (0 ratings) |
Usability | 8.6 (266 ratings) | - (0 ratings) |
Availability | 9.8 (6 ratings) | - (0 ratings) |
Performance | 10.0 (5 ratings) | - (0 ratings) |
Support Rating | 8.6 (130 ratings) | - (0 ratings) |
In-Person Training | 10.0 (2 ratings) | - (0 ratings) |
Online Training | 8.4 (4 ratings) | - (0 ratings) |
Implementation Rating | 8.0 (207 ratings) | - (0 ratings) |
Configurability | 10.0 (6 ratings) | - (0 ratings) |
Product Scalability | 10.0 (6 ratings) | - (0 ratings) |
Vendor post-sale | 10.0 (2 ratings) | - (0 ratings) |
Vendor pre-sale | 10.0 (2 ratings) | - (0 ratings) |
Talkdesk | TeleCMI | |
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Likelihood to Recommend | Talkdesk | TeleCMI Technologies Private Limited No answers on this topic |
Pros | Talkdesk | TeleCMI Technologies Private Limited No answers on this topic |
Cons | Talkdesk | TeleCMI Technologies Private Limited No answers on this topic |
Likelihood to Renew | Talkdesk | TeleCMI Technologies Private Limited No answers on this topic |
Usability | Talkdesk | TeleCMI Technologies Private Limited No answers on this topic |
Reliability and Availability | Talkdesk | TeleCMI Technologies Private Limited No answers on this topic |
Performance | Talkdesk | TeleCMI Technologies Private Limited No answers on this topic |
Support Rating | Talkdesk | TeleCMI Technologies Private Limited No answers on this topic |
In-Person Training | Talkdesk | TeleCMI Technologies Private Limited No answers on this topic |
Online Training | Talkdesk | TeleCMI Technologies Private Limited No answers on this topic |
Implementation Rating | Talkdesk | TeleCMI Technologies Private Limited No answers on this topic |
Alternatives Considered | Talkdesk | TeleCMI Technologies Private Limited No answers on this topic |
Scalability | Talkdesk | TeleCMI Technologies Private Limited No answers on this topic |
Return on Investment | Talkdesk | TeleCMI Technologies Private Limited No answers on this topic |
ScreenShots | TeleCMI Screenshots |