Zendesk Chat (formerly Zopim) is a live chat tool developed by the Singaporean company also called Zopim, acquired by Zendesk in April 2014.
$11.20
per month
Pricing
Zendesk Chat
Editions & Modules
Lite
$0
per user
Basic
$14
per user
Advanced
$25
per user
Premium
$55
per user
Offerings
Pricing Offerings
Zendesk Chat
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No
Entry-level Setup Fee
Optional
Additional Details
The pricing above is price per user per month. You will get a discount when you opt for annual payment.
More Pricing Information
Community Pulse
Zendesk Chat
Considered Both Products
Zendesk Chat
Verified User
Team Lead
Chose Zendesk Chat
In one of my previous organizations, our client migrated the support tool from Zendesk Chat to Helpshift. I felt Zendesk Chat was a more user-friendly support tool than Helpshift. Zendesk Chat is so beginner friendly, whereas the other tools were so confusing compared to …
Zendesk Chat [(formerly Zopim)] has a better UI/UX, and it is part of the Zendesk enterprise tools which we also use for: Zendesk Talk, etc It is always great to have this kind of channel together in one platform.
I prefer Zendesk Chat (formerly Zopim) over Talkdesk, as it provides customers with written proof of their conversation and customers are able to rate the conversation once it is done. Also, it's easier to find a previous conversation in Zendesk Chat (formerly Zopim) than in Tal…
I have been using this system for one year, and today I can continue saying that this system does not have any faults that I can complain about. Thanks to this system, I have been able to have direct communication with each of our customers or clients, since it allows me to use …
Verified User
Manager
Chose Zendesk Chat
Zendesk is one of the most expensive providers on the market, but also the most functional one. We have 6 business facts. Based on them we composed 17 needs (functions) from the chat provider. Zendesk was one of the leaders in the overall evaluation, while it was cheaper than …
I like about Zopim is that it has numerous devices and choices. I like the way that you can associate with other individuals, inside and remotely. Also, I like that I can redo my notices. It coordinates with significantly other joint effort and the workplace instruments I …
I used Peoplesoft chat in another position with another company, and I'm floored by the difference. Peoplsoft chat seemed to be down regularly and wasn't nearly as fast. Zopim has a modern and streamlined feel.
Olark Chat - Not as many customization options as Zendesk Salesforce - More expensive Syntellect - Old application based system instead of a cloud based software