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AC Health

AC Health

Overview

What is AC Health?

AC Health is a HIPAA-compliant provider-to-patient platform that allows healthcare providers to create and scale personalized content for patients between sessions. It caters to healthcare providers of all sizes, including individual practitioners, small clinics, and larger healthcare facilities. AC...

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Recent Reviews

TrustRadius Insights

AC Health has become a go-to solution for exercise prescription, addressing this need in a unique and user-friendly manner. Customers have …
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Pricing

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Basic

$5

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is AC Health?

AC Health is a HIPAA-compliant provider-to-patient platform that allows healthcare providers to create and scale personalized content for patients between sessions. It caters to healthcare providers of all sizes, including individual practitioners, small clinics, and larger healthcare facilities. AC Health is utilized by various professionals in the healthcare industry, such as physical therapists, occupational therapists, mental health professionals, chiropractors, and speech-language therapists.

Key Features

Improve Compliance: AC Health enables healthcare providers to create personalized treatment plans, exercises, and instructions during patient sessions, which can be assigned instantly. The platform provides a centralized location to access each patient's exercise history, current plan, progress, and private conversations. It incorporates behavior modification triggers to facilitate patient compliance with their treatments.

Decrease Drop-off: AC Health offers features like personalized reminders to fill last-minute cancellations or remind patients about upcoming appointments. The platform has received a high Net Promoter Score of 91 out of 100, indicating the potential for increased referrals. Additionally, the HIPAA-compliant app ensures that conversations between providers and clients remain confidential and personalized.

Better Patient Outcomes: AC Health allows healthcare providers to create personalized video instructions and exercise plans tailored to each patient's diagnosis, potentially leading to improved treatment outcomes. The platform includes behavior modification triggers and personalized reminders to help patients adhere to their treatment plans. It also supports the delivery of unique treatment plans based on individual factors like clinical presentation, body type, and pain threshold.

Custom Video and Exercise Plans: AC Health provides an intuitive interface for healthcare providers to record personalized video instructions and prompts based on each patient's unique situation and progress. The platform allows for effective tracking and monitoring of patient progress, ensuring adherence to treatment plans. Additionally, therapists can create and share custom exercise videos, offering a personalized approach to patient care.

HIPAA-Compliant Communication: AC Health offers a secure and private messaging platform for patients to communicate with their providers. Patients can send video, photo, and text messages to ask questions or express their concerns between appointments. The HIPAA-compliant app ensures the confidentiality and security of patient-provider conversations. Patients can conveniently film a selfie video or take a photo to seek guidance from their therapist.

Automatic Reporting: AC Health supports Remote Therapeutic Monitoring (RTM) CPT codes 98975/98977/98980/98981, allowing healthcare providers to automatically track and report patient activity. The platform streamlines the claim submission process, facilitating reimbursements for RTM services. Providers can potentially generate additional income by utilizing RTM codes and maintaining connectivity with patients between sessions.

Personalized Care Plans: AC Health enables healthcare providers to deliver personalized treatment content, including exercises, educational materials, and reminders, to support patients' recovery and wellness. Providers can notify patients about their treatment plans, exercises, and appointments to improve compliance and engagement. The platform also provides access to a library of educational resources, enhancing patient knowledge and supporting their treatment journey.

Download the AC Health Application: Patients can download the AC Health app for free on iOS or Android devices. The app provides a secure and private access point to a personalized list of exercises assigned by the healthcare provider. Patients can conveniently access their exercise programs using a numeric code without the need for repeated logins.

Your branded Channel is ready to use with your patients: Healthcare providers have a branded channel within AC Health where they can record custom exercises designed specifically for each patient's diagnosis. The platform allows providers to tailor exercises based on factors like clinical presentation, body type, pain threshold, and other individual considerations. Providers can add exercises during patient appointments or remotely, ensuring personalized care. The channel also enables providers to load their own library of exercises for enhanced customization.

AC Health Features

  • Supported: Confirmation/Reminders
  • Supported: HIPAA Compliant
  • Supported: Patient Portal
  • Supported: Care Plan Management
  • Supported: Messaging
  • Supported: Mobile Access
  • Supported: Patient Education
  • Supported: Patient Engagement

AC Health Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWeb-Based, Mac, Windows, Android, iPhone, iPad
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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

AC Health has become a go-to solution for exercise prescription, addressing this need in a unique and user-friendly manner. Customers have consistently praised the top-notch customer service, highlighting the prompt responses and resolutions to inquiries or issues. With accolades such as being hailed as the best home exercise app by a physical therapist with 20 years of experience, AC Health has positioned itself as a valuable tool for various healthcare professionals.

The product has proven particularly helpful for chiropractic practices, enabling patients to watch exercise videos and complete their homework for a quicker healing response. This seamless integration into the treatment process has led to significant improvements in patient compliance with home exercise programs. As a result, goals are achieved more swiftly, leading to positive word-of-mouth referrals and enhanced overall outcomes. The quick, easy, and professional nature of AC Health has even prompted recommendations to all physical therapy clinics for creating exercise prescriptions efficiently and effectively.

User-Friendly Interface: Many users have praised the app for its user-friendly interface, stating that it is easy to navigate and saves them a significant amount of time during their day. Patients also appreciate the simplicity of the app, finding it easy to download and use exercise content.

Personalized Exercise Programs: Reviewers highlight that one of the major strengths of AC Health is its ability to provide personalized exercise programs. Users find it convenient to capture pictures or videos of patients performing exercises and immediately add them to their program, making it more tailored to each individual's needs. This feature has been highly valued by both therapists and patients alike.

Convenience and Time-Saving: The app's convenience and time-saving capabilities have received positive feedback from many users. They appreciate being able to record a client's exercise program during the visit itself, eliminating extra work after hours. Additionally, therapists love that they can use the app during treatment sessions, while patients find it fits easily into their lives. The elimination of physical handouts and easy upload of treatment plans further adds to the overall convenience provided by AC Health.

  1. Time-consuming exercise library setup: Some users have found it time-consuming and challenging to build up a library of exercises for their clients in AC Health. They express frustration with the process, indicating that it takes a significant amount of effort to create and organize exercises within the app.

  2. Cumbersome patient setup process: Several reviewers have mentioned that the initial setup process with patients in AC Health is cumbersome. Users feel that there should be an easier way to initiate patients downloading the app and following instructions, as they find the current process lengthy and inefficient.

  3. Unnecessary features and frequent changes: A number of users have commented on the presence of unnecessary features in AC Health. They mention that these additional functionalities make the app harder to use and navigate through, causing confusion during their workflow. Furthermore, some users note that there have been frequent changes in the past six months, which has made it more difficult for them to adapt to new updates and affected their overall user experience.

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