TrustRadius Insights
Aetopia has established itself as a valuable tool for businesses looking to increase sales and streamline their digital asset management. …
Starting at $5 per month
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Basic
$5
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is Aetopia?
Aetopia Features
- Supported: Asset Categorization
- Supported: Asset Sharing
- Supported: Version Control
- Supported: Workflow Management
- Supported: Asset Library
- Supported: Metadata Management
- Supported: Access Controls/Permissions
- Supported: Reporting/Analytics
- Supported: Search/Filter
- Supported: File Conversion
- Supported: Customizable Branding
- Supported: API
- Supported: Collaboration Tools
- Supported: Mobile App
- Supported: Tagging
- Supported: Third Party Integrations
Aetopia Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Mac, Windows |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Aetopia has established itself as a valuable tool for businesses looking to increase sales and streamline their digital asset management. With over 5 years of customer usage, Aetopia enables users to efficiently upload, store, and manage millions of videos captured by their cameras. Customers greatly appreciate Aetopia's expertise in digital asset management, data security, and data storage, which allows them to confidently provide solutions to their clients. One key aspect that sets Aetopia apart is its exceptional customer service experience. Users consistently report having one of the best support experiences, thanks to the quick and responsive assistance offered by the Aetopia support team.
Furthermore, customers value the extensive knowledge of the Aetopia team when it comes to their solution and the platforms it resides on. The team's ability to deliver scalable solutions while being highly responsive and creative has been greatly appreciated by users. As a stable and reliable partner for many years, Aetopia offers a professional service backed by an accessible and friendly team. Regular upgrades and innovations provided by Aetopia ensure that their service remains relevant and up-to-date for customers' evolving needs. Additionally, users praise the skill and innovation of the Aetopia staff, who have a knack for explaining complex issues in simple terms when required. Overall, Aetopia's strong relationship with its customers is evident in its commitment to help and assist in delivering assets effectively while maintaining excellent response times even without formal support response time SLAs in place.
Increased speed of delivery: Users have consistently praised the software for significantly improving the speed of delivery, allowing them to complete requests in a fraction of the time. Numerous reviewers have mentioned this as a standout feature, highlighting how it has greatly increased their productivity and efficiency.
Reliable and robust reference tool: Reviewers unanimously agree that the software is a reliable and robust source of reference for both clients and internal use. Many users appreciate its stability and dependability, noting that they can always count on it to store and retrieve assets accurately. This reliability has made it an essential tool in various industries, including law enforcement.
User-friendly interface: The user interface of Aetopia has been widely acclaimed by users for being exceptionally user-friendly. Customers have commended its intuitive design, which allows them to quickly navigate through the software without extensive training or guidance. With its straightforward navigation and searching capabilities, reviewers have found it easy to locate and manage assets efficiently.
Tricky Client Search Feature: Some users have found the client search feature in Aetopia to be difficult to navigate when assigning lightbox access, indicating that it may not be user-friendly or intuitive.
Lack of Issue Detection for Storage System: Reviewers have noted that the software does not currently detect issues with the underlying storage system before attempting to create an asset, resulting in additional work to fix affected assets. This suggests a need for an alert system to prevent such issues and streamline asset management processes.
Challenges with Integration: Several reviewers have mentioned challenges when integrating Aetopia with existing processes and other systems. This indicates that there may be difficulties in seamlessly incorporating the software into established workflows, potentially requiring extra effort and resources during implementation.