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AllVoices is being used by employees and organizations to solve various business problems surrounding communication, feedback, and …
Overview
What is AllVoices?
AllVoices is an employee relations platform offered by the vendor, AllVoices. According to the vendor, it aims to create a safe space for employees to report workplace issues and helps organizations effectively manage and resolve these issues. The product is designed for companies of all sizes, from...
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- About
- Tech Details
What is AllVoices?
AllVoices is an employee relations platform offered by the vendor, AllVoices. According to the vendor, it aims to create a safe space for employees to report workplace issues and helps organizations effectively manage and resolve these issues. The product is designed for companies of all sizes, from small businesses to large enterprises, and is commonly used by professionals in Human Resources, Employee Relations, Compliance, Legal, and Diversity, Equity, and Inclusion.
Key Features
Encrypted 2-Way Anonymous Messaging: According to the vendor, AllVoices provides an encrypted 2-way anonymous messaging feature that allows employees to communicate with administrators about workplace issues while maintaining their anonymity. This feature enables administrators to follow up with employees who have anonymously reported workplace issues and gather additional information or provide support.
24/7 Phone Line: AllVoices offers a 24/7 phone line for employees to report workplace issues and concerns, as claimed by the vendor. This feature provides employees with a convenient and accessible channel to voice their concerns at any time, including outside of regular working hours. The vendor states that the phone line ensures prompt reporting of issues and aims to make employees feel supported in sharing their experiences.
Routing Rules: According to the vendor, AllVoices includes routing rules that allow organizations to define specific workflows and processes for handling different types of workplace reports. Administrators can set up rules to automatically assign reports to the appropriate individuals or departments based on predefined criteria. This feature is said to streamline the reporting process, ensure reports are directed to the right people, and facilitate efficient resolution of workplace issues.
Customizable Anonymous Reporting Flow: AllVoices offers a customizable anonymous reporting flow, as claimed by the vendor, allowing organizations to tailor the reporting questions to their specific business needs. Administrators can create and modify the questions asked during the reporting process to gather relevant information for their organization. The vendor states that this feature ensures organizations can collect the necessary data to effectively address workplace issues and align the reporting flow with their unique requirements.
Streamlined Reporting: AllVoices centralizes all reports in one place, eliminating the issues of reports being scattered across spreadsheets, documents, and emails, according to the vendor. This feature provides administrators with a unified dashboard to manage and track all workplace reports, ensuring nothing falls through the cracks. The vendor claims that by streamlining the reporting process, organizations can efficiently handle and address workplace issues, promoting transparency and accountability.
Stay Compliant: According to the vendor, AllVoices helps organizations stay compliant with laws, regulations, and internal policies related to employee relations and workplace issues. The platform provides guidance and tools to ensure that organizations follow legal and ethical standards in addressing workplace concerns. This feature is said to help organizations mitigate legal risks and maintain a culture of compliance and fairness.
AllVoices Video
AllVoices Customer Stories
AllVoices Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
AllVoices is being used by employees and organizations to solve various business problems surrounding communication, feedback, and compliance. The platform provides a confidential space for employees to express their views and concerns about sensitive issues they may not be comfortable sharing with their managers or HR. This has led to changes in management styles, staffing, and day-to-day operations that have improved the work environment.
The anonymity of AllVoices has also been helpful for many users who are reluctant to share feedback due to fear of retribution. It allows organizations to receive more honest and transparent feedback, leading to improved psychological safety and connectivity between employees and senior leaders. Additionally, the system uses text message communication to create a follow-up loop that allows for better response times to experiential feedback or employment issues. Overall, AllVoices bridges the communication gap between warehouse employees and management by providing a confidential platform for them to use at their convenience. By using the platform to hear directly from their employees, organizations can tailor their actions to the needs of their employees which leads to increased engagement and ultimately improved performance.
User-friendly platform: Many reviewers have noted that AllVoices is a user-friendly platform, making it easy for employees to use and navigate. This has helped in making the onboarding process seamless and easy, which has been highly appreciated by users.
Full anonymity for employees: The encryption technology used by AllVoices provides full anonymity to employees, allowing them to share feedback without any fear of negative consequences. This standout feature of AllVoices helps in creating a safe environment for employees to voice their opinions, as many reviewers have mentioned.
Anonymous reporting capability: Anonymous reporting capability is another standout feature of AllVoices, which allows employees to share feedback without revealing their identity. This feature has been highly appreciated by many reviewers who felt that this helped in lowering the barrier for providing feedback and addressing potential issues before they become larger problems.
Functional Glitches: Reviewers have reported difficulty selecting status and sorting of cases, making it challenging to use the software as intended. Some users have experienced notifications being spotty or pulse survey questions disappearing while typing an answer.
Lack of Reporting Tools for Admins: The reporting tool for admins needs improvement with better filters and more visibility, and some users find it challenging to locate reports. This has led to the platform being used less than intended by some reviewers.
Pricing Model: The lack of transparency in pricing is a downside for some users who feel there should be a tiered system available. While AllVoices provides value, according to some reviewers, others feel that it is not the cheapest platform on the market.
Users commonly recommend using AllVoices for organizations looking to transform workplace culture and reshape the future of work. They suggest that it is a comprehensive system for HR and Management to engage with employees anonymously, increasing trust, engagement, and retention. Users also report that AllVoices is effective in fostering open communication channels, allowing employees to share their concerns and suggestions without fear of retaliation. Additionally, users appreciate the platform's user-friendly interface and intuitive features, which make it easy to navigate and use for both employees and administrators. Lastly, users find the data analytics provided by AllVoices valuable in helping organizations identify patterns and trends, enabling them to make data-driven decisions to address systemic issues and promote positive change.