Amelia

Amelia WP Booking Plugin is a WordPress tool designed to assist businesses and professionals in managing appointments and events efficiently. According to the vendor, Amelia provides a customizable booking system that can be integrated into any WordPress website. It is suitable for businesses of various sizes, from small start-ups to large enterprises. The plugin caters to a range of professions and industries, including beauty and spa salons, barbershops, yoga instructors and studios, doctors and healthcare providers, event agencies and hosts, as well as gyms and personal trainers.

Key Features

24/7 Customer Service: According to the vendor, Amelia allows customers to book appointments online 24/7, reducing the need for manual scheduling and enabling businesses to provide round-the-clock service. Automated notifications are in place to keep customers informed about their appointments and reduce no-shows.

Manage Online and On-site Services: Amelia caters to businesses offering both online and on-site services. Integration with platforms like Zoom and Google Meet allows businesses to conduct online sessions seamlessly. Businesses can create and manage services for different locations and assign employees accordingly.

Packages of Services: The vendor states that Amelia enables businesses to create packages of services and offer them at discounted prices. Customizable options allow businesses to define the number of services in a package, set duration, and limit package purchases per customer.

Reduce No-shows with Automated Notifications: Amelia helps businesses keep customers updated and reduce no-shows by sending automated SMS, email, and WhatsApp notifications and reminders. Notifications can be sent to customers, employees, or both, ensuring everyone stays informed about upcoming appointments.

Accept Online and On-site Payments: According to the vendor, Amelia integrates with popular payment gateways like PayPal, Stripe, Mollie, RazorPay, and WooCommerce. Customers can pay for services online when booking appointments, ensuring timely payments for businesses. Businesses have the option to deactivate online payment integrations and collect payments on-site.

Allow Repeating Appointments: Amelia supports recurring appointments that can be scheduled multiple times per week or month. This feature is said to be beneficial for businesses with regular appointments, such as coaches, tutors, and language teachers.

Custom Service Duration: According to the vendor, businesses can offer services with multiple durations, allowing customers to choose the duration that suits their needs. Different prices can be set for each duration, providing flexibility in service offerings and pricing.

Buffer Time before and after: Amelia allows businesses to set buffer time before and after appointments for preparation and cleanup. According to the vendor, this feature helps businesses manage their schedules effectively.

Google Calendar and Outlook Sync: Amelia integrates with Google Calendar and Outlook, preventing double bookings and conflicts in schedules. This synchronization is said to ensure accurate availability information and avoid scheduling conflicts.

Email, WhatsApp, and SMS Notifications: Amelia enables businesses to send scheduled automatic notifications and reminders to customers and employees via email, SMS, and WhatsApp. According to the vendor, this feature reduces no-shows and enhances communication with customers and employees.