Appath

Appath is a multichannel ecommerce management software that offers features for inventory management, order management, shipping management, and customer service solutions. According to the vendor, Appath is designed for small to medium-sized businesses in various professions and industries, including ecommerce retailers, online marketplace sellers, dropshippers, fulfillment centers, and wholesale distributors.

Key Features

Inventory Management: According to the vendor, Appath provides a centralized solution for online multichannel inventory management. It aims to ensure accurate inventory quantities across all selling channels and prevent overselling. Features such as inventory sync, dropshipping, bundling/kitting, and multi-warehousing are available. The vendor states that Appath integrates seamlessly with major ecommerce solutions and online sales channels like Amazon, eBay, Shopify, Bigcommerce, and more.

Order Management: Appath offers a cloud-based solution for managing ecommerce multichannel orders. According to the vendor, users can control their shopping cart and marketplace orders from any device. The software claims to integrate seamlessly with major marketplaces, shopping carts, and online storefronts, including eBay, Amazon, Shopify, Bigcommerce, and more. The vendor states that users can automate their order processes and define preferred rules for efficient order management.

Shipping Management: Appath provides a complete ecommerce shipping management solution. The vendor claims that users can receive orders from all online selling channels within minutes, along with full transaction details. Appath claims to offer seamless integration with major shipping carriers such as UPS, FedEx, and USPS via Endicia or Express1. The software aims to automate shipment details, package specifications, shipping methods, and more.

Customer Service: Appath offers a centralized customer service solution. According to the vendor, sellers can easily flag and create tickets for orders that require assistance. The software aims to simplify returns with a single process, generating pre-paid return shipping labels and automatically posting RMAs (Return Merchandise Authorizations) that can be instantly emailed to customers. The vendor claims that this can help improve overall customer satisfaction.