TrustRadius Insights
Appetize has proven to be a valuable tool for professionalizing outdated sales registers and catering to the needs of the food and …
Starting at $1,000 per year
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Basic
$1,000
Cloud
per year
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is Appetize?
Appetize Features
- Supported: Barcode/Ticket Scanning
- Supported: Discount Management
- Supported: eCommerce Management
- Supported: Electronic Signature
- Supported: Gift Card Management
- Supported: Loyalty Program
- Supported: Multi-Location
- Supported: Restaurant POS
- Supported: Retail POS
- Supported: Returns Management
- Supported: Cash Management
- Supported: Inventory Control
- Supported: Receipt Management
- Supported: Separate Checks
- Supported: Split Checks
- Supported: Tips Management
- Supported: Delivery Management
- Supported: Inventory Management
- Supported: Mobile Access
- Supported: Online Ordering
- Supported: Reporting/Analytics
- Supported: Table Management
- Supported: Order Management
- Supported: Order Tracking
Appetize Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Android, iPhone, iPad |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Appetize has proven to be a valuable tool for professionalizing outdated sales registers and catering to the needs of the food and beverage industry. With its easy deployment and low initial investment, it offers a convenient solution for businesses in need of functional and user-friendly POS registers. From concessions to in-seat service, Appetize excels in streamlining operations and connecting front of the house and back of the house activities.
The knowledgeable support teams at Appetize ensure outstanding on-site assistance during events, making implementation a breeze. Installation of hardware is straightforward, and account managers have been praised for their passion and hard work. Clear channels of communication facilitate efficient collaboration between the team and customers. Although there have been occasional issues with the software, the continuous updates aim to address these problems, even if they may introduce new ones.
Users have reported increased convenience for lunchtime and breakfast service with Appetize. Once any initial kinks are resolved, this system becomes a great solution for businesses, ensuring that all products are accounted for while placing trust in employees. However, it should be noted that some users have experienced problems and frustration with delays in resolving issues, which can lead to stress and financial loss. Overall, Appetize proves itself as a reliable tool for modernizing sales registers and optimizing operations in the food and beverage industry.
Valuable and Extensive Features: Users appreciate the extensive features offered by Appetize, including inventory management, point of sale, reporting analytics, order management, multi-location support, sales reports, and discount management. Many users have found these features valuable in streamlining their operations and improving efficiency.
Flexible and Customizable: The software's flexibility and customization options are highly praised by users. It allows them to tailor the software to meet their specific industry needs. This ability to customize menus, tables, and flow management tools provides a high degree of flexibility for businesses.
Intuitive and User-Friendly: Users consistently mention that Appetize is intuitive and user-friendly. They find it easy to learn and implement into their operations. The software's clean interface, seamless navigation, and attention to user experience contribute to its overall ease of use.
No Trial Plans Available: Several users have expressed frustration with the lack of trial plans offered by Appetize, limiting their ability to test the software before making a purchasing decision.
Limited Support for Mobile Platforms: Some users have mentioned that they are disappointed with the lack of support for Android and iOS platform applications in Appetize. This is seen as a drawback since smartphones are now more commonly used than desktops or laptops.
Difficult Printer Setup: Users have reported difficulties and time-consuming processes when it comes to setting up and linking printers in Appetize, causing inconvenience during installation and setup.