Overview
What is Apptentive?
Apptentive allows companies to measure shifts in customer emotion and gather actionable feedback across their mobile customer journeys. Their mobile customer feedback solution helps brands manage their brand reputation, prioritize product roadmaps, and measure customer experience down to individual customer…
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- Premium Consulting/Integration Services
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Product Demos
Apptentive at TechStars Seattle's 2012 Demo Day
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Apptentive - iOS integration with Xcode 4
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TechStars Demo Day 2012 — Apptentive
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
What is Apptentive?
Apptentive allows companies to measure shifts in customer emotion and gather actionable feedback across their mobile customer journeys. Their mobile customer feedback solution helps brands manage their brand reputation, prioritize product roadmaps, and measure customer experience down to individual customer IDs. With event-based targeting, brands can ask the right customers the right question at the right time, driving response rates higher than web and email. Apptentive’s ability to connect identity to feedback with the goal of allowing brands to move faster, enhance first-party data, acquire customers at lower costs, and increase customer lifetime value. The vendor states Apptentive powers millions of consumer interactions across billions of mobile devices each month, and help the world’s top brands—including FanDuel, eBay, CNN, Capital One, JetBlue, Arby’s, Zillow, Norwegian Cruise Lines, Safeway, and Sonic— enhance customer love and improve customer experience.
Apptentive Features
- Supported: Segmentation
- Supported: Reports and Dashboards
- Supported: Standard and Custom Targeting
- Supported: API / Integrations
- Supported: QA Testing
- Supported: App Performance and Reliability
- Supported: User, Role, and Access Management
- Supported: Survey Deployment
- Supported: Feedback Collection
- Supported: Device Responsiveness
- Supported: Feedback Aggregation
- Supported: Trigger Alerts
- Supported: Real-Time Analysis
- Supported: Churn Risk Scoring
- Supported: Customer Insights
- Supported: Customer Sentiment
Apptentive Screenshots
Apptentive Video
"How Dunkin’ Uses Apptentive to Improve Mobile Customer Experience"
Apptentive Integrations
Apptentive Competitors
Apptentive Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Mobile Web |
Supported Languages | English |