TrustRadius Insights
Arvia has proven to be a reliable remote access tool during the COVID-19 pandemic, addressing communication challenges faced by users. …
Starting at $120 per month
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What is Arvia?
Arvia is a platform designed specifically for e-commerce businesses. It enables online retailers to engage with customers through video calls, live streams, and interactive events, with the aim of driving sales and fostering lasting relationships. The platform is cloud-based, ensuring scalability and...
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Basic
$120
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is Arvia?
Arvia is a platform designed specifically for e-commerce businesses. It enables online retailers to engage with customers through video calls, live streams, and interactive events, with the aim of driving sales and fostering lasting relationships. The platform is cloud-based, ensuring scalability and performance for businesses of all sizes. It caters to a wide range of industries, including e-commerce retail, online fashion and apparel, electronics and technology, home and lifestyle, and beauty and cosmetics.
Key Features
Cloud based, High Scalability and Performance: Arvia is a cloud-based platform that offers high scalability and performance for e-commerce businesses. It can handle large volumes of video calls, live streams, and interactive events without compromising quality or speed.
Detailed Analytics Dashboard: Arvia provides a comprehensive analytics dashboard that allows businesses to track and analyze video call and live stream interactions. Users can access detailed data on metrics such as the number of video calls made, duration of calls, and conversion rates.
Customizable Workflow: Arvia allows businesses to customize their workflow according to their specific needs. The platform offers a simplified and user-friendly structure, enabling users to tailor their communication process to align with their business goals.
Comprehensive Data Analysis: Arvia Analytics provides businesses with comprehensive data analysis to enhance sales and customer satisfaction. Users can track metrics such as the number of video calls made, duration of calls, and conversion rates.
Arvia Web SDK: Arvia Web SDK is a JavaScript library built on the WebRTC protocol. It enables businesses to create a fully customizable video communication solution with a custom look and feel. The SDK offers features such as a customizable video chat interface, direct access to video and audio track data, cross-browser compatibility, and compatibility with popular web development frameworks.
Live Stream Shopping: Arvia offers a Live Stream Shopping feature that allows businesses to connect with customers through interactive, live shoppable events on their website. Users can easily add a live shopping event to their website, driving engagement and sales while building lasting relationships with customers.
Arvia Features
- Supported: Screen Sharing
- Supported: Customizable Branding
- Supported: Third Party Integrations
- Supported: Live Chat
- Supported: Reporting/Analytics
- Supported: Internal Meetings
- Supported: Mobile Access
- Supported: Video Conferencing
- Supported: File Sharing
- Supported: Presentation Streaming
- Supported: Private Chat
- Supported: Real-Time Chat
- Supported: Recording
- Supported: Two Way Audio & Video
- Supported: User Profiles
- Supported: HD Audio/Video
Arvia Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Mac, Windows, Linux, Chromebook |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Arvia has proven to be a reliable remote access tool during the COVID-19 pandemic, addressing communication challenges faced by users. With its easy setup and login process, Arvia allows for remote management of workstations, making work more efficient and less cumbersome. Users have praised the software's screen sharing, file upload, and meeting recording features, which enhance collaboration during video calls. Integrating seamlessly with websites, Arvia enables face-to-face communication, document sharing, and meetings with clients. The software's integration with multiple network protocols improves video conferencing capabilities, providing clear meeting experiences. Whether it's for screen sharing and teaching or facilitating efficient communication and problem-solving, Arvia has emerged as a valuable tool. In the education sector, Arvia has facilitated online collaboration between teachers and students both internally and externally. Users appreciate the high-quality audio and video, user-friendly interface, and navigation that cater to users of all expertise levels. By enabling real-time group and private chats, collaborative meetings, screen sharing, and recording of meetings and calls for generating reports, Arvia helps users save time and complete work quickly. It is extensively used for connecting with colleagues, client interactions, business presentations, and file sharing. The dedicated support team ensures client satisfaction throughout their experience with the product.
Integrations and Easy Use: Many users have praised Arvia for its seamless integrations with other tools and platforms, making communication easier than ever before. The software's easy-to-use interface has been highlighted as the most important aspect, allowing users to quickly adapt and navigate the features without any difficulties.
Customization Options: Users appreciate the customization options offered by Arvia, particularly in terms of chat widget design, cloud recording settings, and file sharing capabilities. This level of customization allows users to tailor their experience according to their specific needs and preferences.
Affordability and Flexible Account Requirements: Arvia stands out for its affordable pricing plans that offer a wide range of features for video conferencing. Some reviewers have also pointed out that only meeting hosts need an account, which simplifies collaboration with external participants who may not be regular users of the software.
Slow connection and freezing: Some users have experienced difficulties with the software connecting quickly and have encountered issues with freezing during usage.
Limited customization options for chat feature: Users feel that the customization options for fonts, colors, and backgrounds in the chat feature are very basic and limited, which hampers their ability to personalize their experience.
Security concerns with browser permissions: There are some concerns among users about the security of granting browser permission to the camera and microphone indefinitely, raising doubts about data privacy.