Audire

Audire is a software solution aimed at businesses of all sizes, offering a range of features to optimize processes, manage surveys and feedback, facilitate promotional activities, and enhance customer loyalty programs. According to the vendor, Audire caters to professionals and industries in retail, hospitality, e-commerce, healthcare, and financial services.

Key Features

Business Process Optimization: According to the vendor, Audire's inbuilt survey system allows businesses to collect experiences at each stage of their processes. The product offers the ability to set thresholds and performance metrics, and it can connect with other business systems through the API to fetch experiences.

Analytics Dashboard: The vendor claims that Audire provides detailed reports in multiple formats with AI-integrated reporting. It is said to allow businesses to target individual responses to enhance efficiency, calculate customer satisfaction levels, and visualize response data on geo-location maps.

Survey and Feedback Management: Audire offers a comprehensive list of question types and delivery options for businesses to quickly prepare surveys, according to the vendor. The product also includes features such as dashboards and sentiment analysis to gain real insights into user experiences. It enables businesses to gather customer feedback and improve service quality.

Promotional Activity Management: The vendor states that Audire allows businesses to create advertising activities with custom branding options. It provides a unified reporting interface to track and manage promotions, and a contacts manager for efficient sharing.

Customer Loyalty Program: According to the vendor, Audire enables businesses to engage and retain customers through a loyalty points system. It offers rewards on every purchase to improve customer engagement and automates the reward process. The product also provides insights into the allotment and redemption of rewards.

Themes: Audire offers a variety of themes for businesses to choose from or create their own, allowing them to customize the look and feel of their forms.

Social Media: The vendor claims that Audire allows businesses to utilize social media for login purposes and easily share forms and reports with their network or clients.

Mobile App Available: According to the vendor, Audire provides a mobile app that allows users to stay connected on the go, ensuring easy access to forms and reports.

Kiosk Mode: Audire allows users to access and edit forms on kiosk machines from anywhere using the web or mobile version, as claimed by the vendor.

SMS: The vendor states that Audire enables businesses to share forms via SMS to reach clients on their mobile phones and receive feedback to improve results.