Aurora Image Item Processing

Aurora Image Item Processing is a comprehensive solution designed to streamline the processing and management of images of checks and other financial documents for banks and credit unions. This software solution is suitable for various sizes of banks and credit unions in industries such as banking, credit unions, financial services, accounting, and retail.

Key Features

Image Processing Solution: The Aurora Image Item Processing Solution combines item POD and image capture with various features such as Report Retrieval, Signature Card Verification, Aurora Document Imaging, and Electronic Merchant Deposits. The system is designed to be user-friendly and can be expanded with new features and functionality.

Make Every Employee a CSR: The vendor claims that this feature is designed to make every bank employee a Customer Service Representative, providing access to data as soon as it is captured and balanced. This enables quick answers to customer questions and user-defined reports for competitor checks analysis.

Seamless Data Exchange: The vendor states that every module is designed to interface with other non-CSPI systems, allowing seamless data exchange with internet banking products and retrieval of customer information from the core system.

Customer Research and All Items Research Viewers: The Customer Research viewer provides quick and easy access to customer data, while the All Items Research viewer allows access to proof data as soon as a batch is balanced. Both viewers offer flexible search queries and transaction re-creation capabilities, according to the vendor.

Check 21 Features: According to the vendor, this feature supports full end-to-end X9 electronic capabilities, allowing the sending and receiving of electronic cash letters, chargeback files, and reprocessing second presentment items without printing image replacement documents.

Image Statements and Notices: The vendor claims that this feature offers options to produce and deliver electronic statements, print hard copy statements, or export for outsourced statement printing. Customers can customize the number of images per page, include debits or credits, and choose to print front or front/back images.

Standard Reports: The vendor states that the product provides a variety of standard reports that can be viewed on-screen, sent to a file, or printed. Reports can be printed with corresponding images and include Batch Balancing, Branch Totals, Cash Letter, Deposit Analysis, and more.

User-Defined Reports: According to the vendor, users can create their own reports based on specific needs, which can be accessed at any time to retrieve required data. Examples include General Ledger, Teller Totals, High Dollar, and Endpoint Analysis reports.

Signature Cards: The vendor claims that the Signature Cards system stores individual signature cards in a database for research, supporting additional documents such as color photo IDs. It can be installed with or without the Aurora Document Imaging module.

Report Retrieval: According to the vendor, this feature automatically parses, categorizes, and stores reports generated by the core system for easy research. It supports storing reports in multiple formats and provides a flexible Report Viewer for display options, filtering, sorting, and printing.