BetterVoice

BetterVoice, provided by Voyant Communications LLC, is a business class phone system designed to enhance communication capabilities for businesses of various sizes, including mobile professionals, small businesses, and enterprises. According to the vendor, BetterVoice offers a fully-featured VoIP phone system that caters to a wide range of professions and industries, such as real estate agents and brokers, sales and marketing professionals, customer service representatives, small business owners, and mobile professionals.

Key Features

Easy Customization: According to the vendor, BetterVoice allows users to quickly set up their phone system in less than 5 minutes through a simple configuration process.

Dial Out from Any Number: The vendor claims that users can make outbound calls from any of their numbers using the BetterVoice mobile app or web dashboard, providing flexibility and convenience.

Team Functionality: BetterVoice offers automatic call forwarding to team members when the user is unavailable, according to the vendor, ensuring efficient call handling. Additionally, team members can share a voicemail inbox for faster response times.

Voicemail to Text: The vendor states that BetterVoice provides voicemail transcripts, saving time in relaying information to team members and facilitating easy importation of transcripts into CRMs or emails.

Automatic SMS Responses: According to the vendor, users can set up automatic responses to inbound text messages that contain specific keywords, streamlining communication and improving customer service.

Full SIP Support: BetterVoice allows users to easily configure SIP Extensions in their account, enabling the use of soft or VoIP phones for seamless communication, as claimed by the vendor.

SMS Enabled Phone Numbers: According to the vendor, all local numbers provided by BetterVoice are SMS enabled, allowing users to send and receive text messages directly from the app or website.

Easy CRM Integration: BetterVoice offers seamless integration with hundreds of CRM, Marketing Automation, and Sales apps through its partnership with Zapier.com, simplifying workflow and data management, according to the vendor.

Call Recording & Search: The vendor claims that BetterVoice facilitates easy call recording with a simple button press and integrates with Clarify.io, enabling searchable recorded calls and voicemails for future reference.

Number Porting: The vendor states that users can easily port their existing numbers to BetterVoice free of charge, ensuring continuity and convenience in their communication channels.