Blesta

Blesta is a billing platform designed specifically for hosting providers. According to the vendor, it automates billing processes, client management, and support ticketing, making it a solution for businesses in the hosting industry. Blesta caters to hosting providers of all sizes, from small startups to large enterprises. It is utilized by professionals and industries such as web hosting providers, cloud hosting providers, managed service providers, domain registrars, and data centers.

Key Features

Client Management: Blesta provides client profile pages that offer an overview of each client. According to the vendor, it displays client contact details and allows for actions such as creating invoices and adding services.

Automated Billing: Blesta automates billing processes, including invoice generation, provisioning, suspension, payment processing, and reminders. Invoices can be delivered through various channels, including email, print and mail, fax, or direct mail.

Support System: Blesta offers a support system where clients can open tickets through the portal, client area, or by email. Support articles can be created in the Knowledge Base for self-help resources, and different departments can be created with varying permissions for ticket management.

Security: According to the vendor, Blesta has robust security features. The code is well-written, regularly audited, and open for transparency. It automatically logs out staff on IP address changes, blocks brute force logins, and ensures usernames are not leaked.

Developer Friendly: Blesta is developer-friendly, with a well-documented, open codebase. It provides a powerful addon system and access to the source code. Developer documentation and a helpful community make it easy to extend Blesta's functionality. Bootstrap client area templates simplify customization.

Mobile Ready: Blesta's front-end is responsive and optimized for mobile devices. Clients can access Blesta and manage their accounts on the go. The mobile-friendly design ensures a seamless experience across different screen sizes.

Multi-Company Support: Blesta supports multiple companies with unique branding and settings. Staff can be assigned to one or more companies with different permissions. Each company can run on a different hostname, providing a separate brand identity.

Billing: Blesta automates invoice generation as services renew. It supports various payment gateways, including Authorize.net and PayPal. Multi-currency support allows for invoicing and tracking in different currencies. Prorata billing and coupon creation are also available options.

Order Pages: Unlimited order forms can be created with different products/packages. Blesta accepts different gateways and currencies. Orders can be automatically or manually approved with notifications. Anti-fraud measures and human verification options are available.

Customization: Blesta allows staff to customize the client profile page by sorting and enabling/disabling widgets. Search preferences are automatically stored for each staff member. The look and feel can be customized without editing HTML, including logo and color changes. The powerful ACL system enables granular permission control.