BookingPad

BookingPad is a Travel Agent Desktop solution offered by AirGateway, designed to streamline the booking process for travel agencies of various sizes. According to the vendor, this software allows travel sellers to shop, book, issue, and fully service NDC (New Distribution Capability) content from multiple airlines on a single screen. BookingPad caters to professionals in the travel industry, including travel agents, travel management companies (TMCs), online travel agencies (OTAs), corporate travel managers, and travel technology providers.

Key Features

Booking On Hold: According to the vendor, BookingPad allows travel agents to put bookings on hold, providing flexibility and reducing the risk of losing a booking due to time constraints.

Adding Ancillaries: The vendor claims that BookingPad enables travel agents to add ancillary services such as seat selection, baggage allowance, and meal preferences to the booking, enhancing the customer experience.

Fully customizable Remarks Templates: According to the vendor, BookingPad allows travel agents to create and customize remarks templates for bookings, providing a standardized and efficient way to communicate important information.

Automated Date Changes and Refunds: The vendor states that BookingPad streamlines the process of making date changes or issuing refunds for bookings, providing instant confirmation and saving time.

Order Splits, Voids, Disruptions: According to the vendor, BookingPad allows travel agents to split orders, void tickets, and manage disruptions such as flight cancellations or delays, ensuring a smooth travel experience for customers.

Manage Your Bookings: The vendor claims that BookingPad provides a centralized view of all bookings in one place, with order tabs (queues) per booking status for easy organization and tracking.

Automated Mid/Back-Office Export: According to the vendor, BookingPad generates GDS-format files that seamlessly integrate with the agency's Mid/Back-Office system, eliminating the need for manual efforts.

BookingPad Browser Extension (Amadeus EDIFACT): The vendor states that BookingPad provides a tailored browser extension that simplifies the transition from EDIFACT to NDC. This extension allows travel agents to compare Amadeus (EDIFACT) content with NDC content without leaving the Amadeus screen.

Travelport (EDIFACT) implementation: According to the vendor, BookingPad offers direct integration of Travelport (EDIFACT) content, enabling travel agents to compare Travelport content with NDC content on one screen.

Service Your NDC Content in One Platform: The vendor claims that BookingPad offers comprehensive servicing functionalities for each NDC provider, including automated date changes, refunds, order splits, voids, and handling of disruptions.