BridalLive

BridalLive is a cloud-based bridal shop software that aims to streamline and simplify the operations of bridal shops. According to the vendor, it offers a comprehensive set of features to help manage appointments, customer profiles, inventory, point of sale transactions, purchasing, and more. BridalLive is marketed as a solution suitable for bridal shops of all sizes, from small boutique stores to large multi-location retailers. It is said to be used by bridal shop owners, managers, consultants, wedding planners, and retailers in the bridal industry.

Key Features

Appointment Booking: According to the vendor, BridalLive allows customers to easily book appointments online, automatically adding them to the calendar and creating customer profiles. Confirmations and reminders can be sent via email and text message, and the option to charge booking or cancellation fees is available.

Customer Management: BridalLive is designed to help manage event details and organize bridal party information for maids and groomsmen. Customers can create a favorite items list, store measurements for accurate fitting, and upload files such as sketches and event photos. The software also tracks purchase history for each customer.

Inventory Management: According to the vendor, BridalLive efficiently manages item details, including descriptions and color options, and provides visibility to stock levels. It claims to allow access to thousands of pictures, descriptions, and size charts for inventory items. The software supports special orders, off the rack sales, layaways, and returns.

Point of Sale: BridalLive is said to streamline off the rack sales, special orders, layaways, and returns, documenting every detail of the purchase process. It generates and manages purchase orders for special orders, offers electronic signature for customer sales agreements, and automates the emailing of signed invoices and post-sale follow-ups.

Purchasing: According to the vendor, BridalLive enables the email sending of purchase orders directly to vendors and tracks the status of each special order until its arrival. It provides alerts for past-due shipments, aiming to ensure efficient and timely purchasing processes.

Webinars and Videos: BridalLive offers webinars and videos for training and support, providing users with additional resources to enhance their understanding and utilization of the software.

Help Center: BridalLive provides a comprehensive help center, including tutorials, guides, and frequently asked questions (FAQs), to assist users in navigating and utilizing the software effectively.

Contact Us: BridalLive offers a contact form for users to reach out to the BridalLive support team, aiming to provide prompt assistance and address any queries or concerns.

Pricing: According to the vendor, BridalLive provides transparent information on pricing plans and options, allowing users to choose the most suitable plan for their business needs.

Remote Support: BridalLive offers remote support to assist users with any technical issues they may encounter, aiming to ensure a smooth and uninterrupted experience with the software.