Call Dynamics

Call Dynamics is a call tracking solution offered by Call Dynamics Pty Ltd. According to the vendor, this software solution is designed to meet the needs of businesses of various sizes, including small to large businesses and marketing agencies. It provides features such as real-time call reporting, call surveys, A/B split testing, different number options, call recording, and live integration with Google. These features are aimed at catering to the needs of marketing professionals, sales teams, business owners, advertising agencies, and digital marketing agencies across a range of industries.

Key Features

Real-time Call Reporting: According to the vendor, Call Dynamics offers real-time call logging, allowing users to gain access to valuable data instantly. Users can track and analyze keywords, the marketing source, and even listen to call recordings.

Call Surveys: The vendor states that Call Dynamics includes an end-of-call survey feature, enabling users to collect feedback from callers. This feature helps evaluate the effectiveness of keywords in attracting leads and categorize them as hot, warm, or cool based on their responses.

Powerful A/B Split Testing: According to the vendor, Call Dynamics allows users to conduct insightful A/B split tests to gather valuable marketing data. Users can test different variations and analyze which ones generate more phone calls, enabling data-driven decision-making.

1300, 1800 & Local Numbers: Call Dynamics provides options for 1300 numbers, creating a national and professional image, as well as local numbers for targeted engagement in specific regions, according to the vendor.

Call Recording: The vendor states that Call Dynamics offers call recording functionality, providing users with the ability to access call recordings for playback or download. This feature can be utilized for staff training, refining sales scripts, or ensuring quality customer interactions.